Customer Ratings & Reviews

I have no idea how the nugget ice maker on my new fridge is going to hold up so it's a no-brainer to make sure this entire unit is under warranty. Also, the nice thing about the coverage is Best Buy will write a check for $200 to cover spoiled food if the fridge goes out of commission.

We always get a warranty when it comes to purchasing refrigerator and dishwasher

Great performances by Maytag better than LG and Samsung

So our fridge we got was an open box and got this service to cover it in case something went wrong with it. Well one week out and the water dispenser went out. With the first call the tech ordered a new dispenser and had it shipped to our house and then came out and had it in the fridge with in 15 minutes. Awesome friendly knowledgeable service I would recommend it to anyone.

Kind of weird to review an extended warranty, however, I must say that it is super nice to see that all the information for it is right in my account on bestbuy.com. It will be easily accessible if I need it in the future.

I think all major purchases should have a warranty on them. I never buy without one.

We find the Geek squad to be I’m professional and helpful

I love Best Buy warranties because they are great whether it’s for an appliance, flat screen TV, or computers. I have purchased these items and warranties over many years.

They were so helpful when we had an issue, thinking they would just send the replacement part, they ended up replacing our appliance all together in just a couple days free of charge and no questions asked. Well worth the money.

We love the fridge but realized it does not have enough storage. We actually had to purchase some storage containers which do work really well… otherwise we do love the fridge

So far have not had to use this, glad to have it as gives a peace of mind for things to break down or that at least for a while, have always took the Geek Squad Protection out in the past never had a problem to get things fixed being under the Geek Squad Protection

Sears Outlet and other vendors want substantially more money to cover the same product. Best Buy is very up front and clear with what is covered and what is not covered in their warranty. I was pleasantly surprised to find that my LG counter depth had a $200 price to cover the unit for five years. I'm genuinely not worried about any noises or issues because I know i'm covered.

I've never used the warranty, but for Plus members the value is tremendous and would be hard to be as bad as most manufacturers warranty.

It’s nice to know that you have additional protection should anything go wrong…

Utilized my geek squad protection after my dishwasher went out 15 months after purchase. Tech came 8 days later and said he’d have to order the part and it could be another 8 days. Pretty standard as far as warranties go, but still frustrating for such a new product.

Happy to report I haven’t needed the Geek Squad as yet. Happy to know they are there to depend on.

Installed with ease! Very fast and knowledgeable. Was on in under 15 minutes!

I had to contact Geek Squad for a problem with my recently purchased washing machine. Because it was still under the machine's 1-year warranty, they had me contact a local appliance repair service. I was told that Geek Squad would handle the repair themselves after the manufacturer's warranty expires.

great service ! friendly and knowledgeable staff that answered all needs

Damian and Ryan were able to fight through several computer and order glitches to exchange a refrigerator for the one I originally wanted. When the system dropped my warranty, the were able to gift it back to me. I am so grateful I went in person and had this handled by these two professionals.