Customer Ratings & Reviews

Very friendly out going very professional on time.

This is an excellent option to buy peace of mind at a reasonable cost. The terms offered are very attractive. I was able to buy a lower cost product along with this extra warranty, which in my opinion gave an equivalent value as compared to a higher priced product and I saved a lot of money. I strongly recommend that one should go for the additional warranty offered.

Awesome services from Best Buy. I will buy more appliances from this store.

So far so good ; they have been responsive though I have only engaged with them due to the installation, we will have to see how it is after a while.

We got this along with the Insignia 18.6 Cu. Ft. Bottom Freezer Refrigerator because... just in case! Hopefully we won't have to use it, though.

They do a great job on installing anything you purchase

Love my refrigerator. I had been wanting a refrigerator like this one. I am very happy Citie Bank gave me the opportunity to own one. Everyone that visits and sees my refrigerator falls in love with it. Once I have pd off the refrigerator, I will try to buy a stove through Best Buy.

I don't always buy GSP, but I did for my refrigerator. It was nice that the saleman didn't try to oversell me. I could have bought 5 years, but he said I could buy 3 yrs now and then add to it for the same price in a couple of years. It was something that I wanted, but now I can try it for a few years and see how things go and decide if I want to add to it later.

I've had this Samsung fridge for 4 1/2 days, paid for a 3 yr. extended warranty and there are now problems with the freezer. I went on the Geek "Help Chat" and the geek told me that a repair visit would start at $99. I then called the Geek Squad and was told to call Samsung myself. I certainly could have spent the $200 extra warranty money on something worthwhile, because this isn't.

I am not computer savvy. For years I have relied on the Geek Squad to keep my computer working properly. I some times try to fix something on my computer but when I can't I know that the Geek Squad can.

I normally don't buy protection plans. My last refrigerator lasted for over 20 years with no major problems. This time I did because it was cheap and comprehensive. Hope I never have to use it but you really never know. At least I don't have to worry about it now. Peace of mind is golden.

The agents installed my fridge. They were careful entering house and delivering the item. They have great customer service and answering my questions.

It is very satisfying to have the protection plan as it has come in handy in the past.

We purchased this extended warranty for the refrigerator since it seems to have many electronic parts.

Very nice and efficient response to our call. All though the wait time was a bit long,

I am certainly enjoying the functions I have on this refrigerator. It is one of the highlights of my home. Anytime I had a question concerning how to operate it, the geek squad was always available to assist me. Thank you Best Buy! I’m glad I purchased it.

Love the frig it is a wonderful item in the house after the 15 days i found the same item for 999.00 at remart in Anaheim

Good, i like it.very smooth, I can move it very easily. Can hold a lot of food, and has the ability to cool extremely quickly

I have not us3d the protection plan as of yet but the geek squad has been very helpful with setting up my printer to the new MacBook I just purchased. They very very understanding and helpful with every question and we were successful in getting my laser printer to function.

Best Buy has the best protection plans and i highly recommended their Concierge Service! James Rowan was a life saver and a stress reliever when i was purchasing appliances for a new home and trying to arrange for delivery and installation from another state!