Customer Ratings & Reviews

Installed refrigerator in less then 30 minutes explained all the options were very professional and friendly

After our move to our new home and a freezer shortage going on, I bought one that was available, and I am pleasantly surprised how much I actually like it. The outside look is what first appealed to me, but the inside capacity is what really put a smile on my face.

I picked up at store and installed it myself. Did not use Geek Squad.

Excellent company good service fast resolution, recommended

Beware of these service plans, these types of "warranties" seem harder and harder to use. I have normally purchased my large appliances from Best Buy because of the service plans, but I am considering going elsewhere in the future. Fridge has been having an issue and I called to get the fridge serviced, they tell me that the fridge has a warranty with the manufacturer for 10 years parts and 5 years labor. I spent two hours trying to get ahold of Whirlpool and finally talking to them they confirm that but the warranty does not cover the service call to see what is wrong with the fridge, so I am geek squad tells me this time they won't authorize the service call without a RMA number that I need to get from the manufacturer, so I have to waste more time now to get this information. I was a big believer of Best Buy and Geek Squad, this has changed by this whole experience.

Worth the money for the protection! I don't have to worry of anything happens.

Adding extended warranty to any appliances is always a good idea especially through best buy. We hope nothing breaks down on our chest freezer we bought but having the warranty will help us if something goes wrong. After all nothing is guaranteed to last as anything anyone buys.

They are always friendly and professional when needed !

This is the best insurance on appliances, patronize it.

so far so good, thankfully I Have not had to partake in this yet

Geek squad is great ! why would'nt you get this for your purchases. We ve used it 2x on particular products and Best Buy was amazing.

always had to go through corporate escalations customer service, but once you get them. it's all easy and they care.

We love it and the kids love the color and the way the doors open up and the white inside and the lights

Always protected by geek squad. Service is always excellent and getting an appointment is never an issue.

Every major appliance we purchase from Best Buy we always add the additional Geek Squad Warranty for 5 years. Their services are excellent and we have never been disappointed!

I've purchased many refrigerators for my home and properties but this one beats them all. With 4 different ice options to the size, its amazing.

Love my refrigerator. I had been wanting a refrigerator like this one. I am very happy Citie Bank gave me the opportunity to own one. Everyone that visits and sees my refrigerator falls in love with it. Once I have pd off the refrigerator, I will try to buy a stove through Best Buy.

I bought this for my Insignia refrigerator. I'm thankful it is there, though I've not needed it for this item.

It stands to reason with any new appliance you need a Geek Squad warranty with all the electronics and high tech that can go awry (it’s no longer your reliable appliances of yesteryear). Do yourself a huge favor and get one!

Peed for those instances where something unexpected happens. Such as. A Samsung fridge having issues lol