Customer Ratings & Reviews

Haven’t had to use the warranty. Hopefully I don’t have to, but what they offer for the price is worth the peace of mind.

Have not used this product yet, and hope not to use it. I have used the same company for other items and never had any trouble with claims.

We purchased this extended warranty for the refrigerator since it seems to have many electronic parts.

associate very good in working with me. took extra time

Awesome services from Best Buy. I will buy more appliances from this store.

Geek squad is always a safe bet and highly recommend it. They are dependable and respond quickly.. I have always had great service.

I have not needed them to come to my house yet but i heard from other people i know and they said they did a really great job. Right now I've been lucky and i have not needed them to come to my house yet. I guess I've been lucky but I have to give them 5 stars from what i heard from others.

It is very satisfying to have the protection plan as it has come in handy in the past.

Until I receive the protection plan in writing, I cannot review it. My purchase depended on receiving a written copy. If past experience is any indicator, the plan will be great. Your Geek Squad, unlike your sales and billing departments, always exceeds my expectations.

Very nice and efficient response to our call. All though the wait time was a bit long,

They are the best at there services, help on time love it

This refrigerator is absolutely great!! I had to replace my older LG version and this one is such an upgrade. The ice cubes inside the door of the ice maker are just like the ice tray cubes. The one at the bottom is as well but bigger. I love this one! Nice upgrade LG!

In addition to the manufacturer warranty, this is worth it! Saves you the worry (and money) should something happen to your appliance.

Like any other insurance, it is worth it when you have to use it. It is a waste of money when you don't. One thing it, I haven't had any issues with BB "Geaksquad" warranty. I have used it a few I Times and I would get it if it isn't the same price as a replacement.

Like any other insurance, it is worth it when you have to use it. It is a waste of money when you don't. One thing it, I haven't had any issues with BB "Geaksquad" warranty. I have used it a few I Times and I would get it if it isn't the same price as a replacement.

I love the Geek Squad protection plan. It covers my new fridge for anything that goes wrong for five years. If they can't fix it, they replace it. i would not consider buying a major appliance without a protection plan.

Well, good news is that it’s affordable and available. Always purchase extra protection. It is pretty seamless however if your fridge broke it doesn’t provide you a spare fridge while you’re waiting for parts to arrive or your exchange. Also, if they decide to exchange say in year one, than you lose the original extended warranty, it is not transferable and not protated as a credit.

Very friendly out going very professional on time.

not terribly easy to access service, don't know whether it is a function of pandemic & not as many people working but takes a long time to reach someone

The agent was extremely helpful and curious came in carrying the set up two floors and set it up programmed all the chanel's and even set up the remote then spent the time showing me how to use it