Customer Ratings & Reviews

This refrigerator is absolutely great!! I had to replace my older LG version and this one is such an upgrade. The ice cubes inside the door of the ice maker are just like the ice tray cubes. The one at the bottom is as well but bigger. I love this one! Nice upgrade LG!

I purchased this refrigerator earlier this year and it makes loud noises inside of it when doors are open and shut. The freezer is not airtight and frozen water droplets are all along the top of the inside edge

I have no idea how good this service will be. I'm writing this review one month after buying it. Glad I haven't needed it yet.

We purchased the extended warranty and are soooo glad we did. Sorry but refrigerators are NOT made like they used to be. Cheep parts. BUY the warranty. BB/Geek Squad are the best. No hassle to get the repairs.

Like any other insurance, it is worth it when you have to use it. It is a waste of money when you don't. One thing it, I haven't had any issues with BB "Geaksquad" warranty. I have used it a few I Times and I would get it if it isn't the same price as a replacement.

Like any other insurance, it is worth it when you have to use it. It is a waste of money when you don't. One thing it, I haven't had any issues with BB "Geaksquad" warranty. I have used it a few I Times and I would get it if it isn't the same price as a replacement.

The agent was extremely helpful and curious came in carrying the set up two floors and set it up programmed all the chanel's and even set up the remote then spent the time showing me how to use it

Peed for those instances where something unexpected happens. Such as. A Samsung fridge having issues lol

Fridge works perfectly and has a very quiet compressor. Smart things app can notify you if the door didn’t close all the way.

Looks worth the purchase for high ticket items. Our last fridge compressor stopped working, so we are getting coverage this time on the new fridge, just in case. Hope to never need it.

Great service and convenience. It’s very easy to get and choose from the options given. It’s also a great addition to the purchase.

not terribly easy to access service, don't know whether it is a function of pandemic & not as many people working but takes a long time to reach someone

This plan saved me. My ice machine stopped working and they attempted to repair it 6 times before just taking the refrigerator back.

I can’t stress enough how important it is to get warranties for any type of electronic. Best Buy makes it easy for me to take anything back in and get a replacement or a easy fix!

When buying appliances it is recommended to buy an extended warranty on the product especially when you are putting the appliances into rental units. Renter are usually P IGs and don't care about using an appliances that they do not own. Just a thought

this is a necessary item. My prior fridge had a lot of issues with its ice maker and without this service i would have had a lot of troubles. In the end they refunded me my money to buy a new fridge.

I don’t spending the money for additional coverage, it’s a piece of mind. Repair costs are high & having the extra coverage is a plus.

They came out right away when I had an issue with my dryer. And since it wasn't working properly they made the progress of replacing it very easy. After this I will be buying all my major appliances with Greek Squad Protection. Its worth the money.

Worth the money for the protection! I don't have to worry of anything happens.

I love the Geek Squad! They are always so friendly and patient. Besides that they all have a wealth of knowledge about a wide variety of products. If they don’t know they will defer to someone who does.