Customer Ratings & Reviews

This plan saved me. My ice machine stopped working and they attempted to repair it 6 times before just taking the refrigerator back.

Protection warranty is peace of mind something that happens within 3 years or 5 years is better. Instead of buying new products if cannot fix. If not available to fix they will help to find the solution and customer service very easy to talk.

I don’t usually buy protection plans but after going through 2 refrigerators I felt compelled. The price was right and the peace of mind was priceless. We have not had to use it which is great but it is there if we need it.

Fridge works perfectly and has a very quiet compressor. Smart things app can notify you if the door didn’t close all the way.

I bought this for my Insignia refrigerator. I'm thankful it is there, though I've not needed it for this item.

I don’t spending the money for additional coverage, it’s a piece of mind. Repair costs are high & having the extra coverage is a plus.

Always protected by geek squad. Service is always excellent and getting an appointment is never an issue.

We love it and the kids love the color and the way the doors open up and the white inside and the lights

Love theprotection plan. Just dont like that they use third parties and easy process may get complicated if many involved

I purchased a refrigerator a little over a year ago and unfortunately began having issues with the ice machine. Of course theres never good timing for unexpected expenses. Thankfully with this protection I was able to get it repaired free of charge. Definitely recommend for a piece of mind when making bigger purchases.

Great protection plan. Thankfully we have not had to use it after 1 year so far.

The service is good. Its that you even have to buy it cuz you cant trust in the product

While the protection is worth the expense, if you have a Total Tech account, you get an even better deal. For a brand new item over $200, I always go for the protection plan. Best Buy has always been responsive when I have encountered any unexpected problems.

Peed for those instances where something unexpected happens. Such as. A Samsung fridge having issues lol

Quick service right to the house, they came out and found issue immediately.

I purchased the Geek squad protection plan cause three years ago I had brought a Lg refrigerator and it was a piece of crap and my Geek squad protection plan had save me thousands of dollars. So that's why I had purchased the Geek squad protection plan again

Always recommend the warranty! Yes, most products come with their own but for those you generally have to work back and forth with the manufacturer, this is a pain. With the Geek Squad you can go directly into the store!

The technicians delivered and mounted my refrigerator and provided me with the necessary operating instructions and filter usage

Bought the refrigerator as a gift for my mother. Very spacious for its size. The all black exteroir is shiney and easy to clean. Overall, the refrigerator looks and works great!

Geek Squad is great service, if you are buying appliances abd or extended warranty. Sales person Garett was very helpful, and went with whole process of ordering with great patience and no pressure at all. I will highly recommend. Money Worth spent