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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4610 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 55 Showing 1,081-1,100 of 4,610 reviews
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always trust Geek Squad to provide the best service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must buy for big ticket purchases. Highly recommend because Best Buy honors when warranted

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Refrigerator During the Pandemic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a rental property. Seamless installation and when purchased it was one of the only units in stock. It has been fine since it was installed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fix the refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people. Excellent services. On time. Will recommend to get protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Best Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi, I truly loved the store in Mount Dora FL. Everyone was very eager to help and the employees experience are extremely great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s good to have extra warranty specially in big electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad provides quick professional service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy in my opinion has excellent services. The employees are well trained.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service, reliable, when your items start failing it good to have this service to get your items fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended service plans work!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase an occasional extended service plan. I'm glad I did on the last freezer, it went out and we lost almost everything. The only problem was we had over $300. in food and was paid only $200.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    La mejor best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The purchase of my refrigerator was very successful, my family loved it, thank you best buy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Appreciate the Service Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Considering what you get out of the Geek Squad coverage, it is quite a good value when buying for high valued, complicated equipment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is definitely worth purchasing. Great customer service and willing to help you out. They make sure they get the job right

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wish it was 5 year

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not a fan of paying for additional insurance but if the price is right and the appliance is on sale, it's a win. The only draw back it is a 3 year plan for refrigerators

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Duke. Thanks for your feedback and positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    3 year Standard geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3 year standard geek squad protection gives me the peace of mind needed for appliances should it be needed especially with devices that are not available and aren't as long lasting as previous models.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of storage, very sturdy shelves and many options to move the shelves to optimal spot.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Required item fo any appliance. Bought if for a chest freezer and im glad i did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the geek squad protection. The will take as long as necessary to get everything just right and explain ahead of time what they are goung to do so no surprises

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome. You can get your appliance serviced with little to nothing spent. I get all my appliances & TV's inspected & serviced each year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I compared several protection plans. This one beats HHGregg and Lowe's by miles. Sears is beyond expensive. This plan made the final decision for my place of purchase, because it was better and cheaper. Everyone is willing to match prices, but the protection plan is not something anyone can match.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bought the warranty, hopefully won’t need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave it 4 stars because I haven’t had to use the warranty and hopefully, I wont have to.

    I would recommend this to a friend