Customer Ratings & Reviews

After only having my new appliances for less than two weeks I call geek squad for help on my stove light. Only to find out that they do not have LG support in my area so they were not able to help me and I would have to call another number through an LG supplier direct. It took over two hours of phone calls to get help

Always purchase the plan. Smart move and piece of mind is priceless

Very happy with my purchase. Have had no problems and it works great. Fit perfect in the small space we needed it for.

Reliable and friendly. A some people Love the fact they have this warranty

always gotta get the geek squad protection. they are really great about returning damaged products and it's a very simple process if you ever have to return anything.

Haven't needed to use it at the moment, and I hope I dont need too..hopefully I don't need too

We have put out of our mind the need to worry about repairing our fridge for the next 5 years. In the past, we needed the purchased warranty and had excellent response and service.

The delivery guys unpacked it and hooked it up. Very professional

Got the warranty as the refrigerator I purchased was for my mom... If problems arise, I want her to have the easiest chance to repair or replace the unit without her needing to spend any money. $169 for 5 years is about $34/yr for that peace of mind. Verdict? Worth It.

They were excellent in taking care of all the a mistake, that a new sale rep made in the store. Even gave a discount on my purchase. I was very impressed with the customer care.

I always buy the protection plan from Best Buy, because the plan could save you money if the product needs repairs

I buy geek squad protection on all my products. You never know when something is going to go wrong. I’ve used the protection many times when my products have issues and it’s great piece of mind.

A lot of people negate extended warranty but it paid off for us on our last refrig. Also gives peace of mind. Their repair people are good too as long as they don’t sub contract it out

This is really a nice protection plan if you own several computers, laptops, electronic devices and appliances. Whenever I experience issues with my devices I just call or make an appointment and my issues are solved.

Have not used the service as of now and hope not to have to

The 5 year standard Geek Squad Protection is worth the extra money. I would definitely recommend their services!

Geek Squad is a service that benefits all customers for the protection and services of purchased products.

They practically rebuilt my washer and now it runs like new. They came back a couple of times because of parts shortages but they were persistant. Very professional.

I bought a French door refrigerator & was glad I had 14 days to buy the geek protection. I decided an extra $129 for 3 years was worth the peace of mind that I could call in case anything goes wrong. Hopefully I won’t need it!

We bought the 5 Yr. Standard Geek Squad Protection for our new Samsung refrigerator hoping that we'll never need to use it. The cost for it is very reasonable.