Customer Ratings & Reviews

They replace my fridge what went out after one year, protection plan worked very well

Will really only know if and when I need it...hope I don't need it!

Item was easy to pick up. Ordered online and was ready when I got there.

I haven’t used the geek squad as of yet! I am happy to know that I have them there if I need them.

this is a necessary item. My prior fridge had a lot of issues with its ice maker and without this service i would have had a lot of troubles. In the end they refunded me my money to buy a new fridge.

Excellent service as always from Best Buy Geek Squad.

Great peace of mind. I love having the extra protection and all the issues this will cover

FAST Friendly got in got out respects privacy n properties get the job done efficiently n effectively

I love the Geek Squad! They are always so friendly and patient. Besides that they all have a wealth of knowledge about a wide variety of products. If they don’t know they will defer to someone who does.

Great service and plan. Got it for an appliance purchase.

I buy the protection/replacement programs for everything I buy. Well worth the investment. Better than having to pay for a whole new one if it breaks and the prices for the protection are very reasonable!

The Geek Squad has been very good about helping us out with a fridge that was a lemon and replacing it with a different one that was in stock.

It is always a good idea to get protection coverage on your products. Well worth the price. Have not needed to use it yet, but if I need to, it will be in place.

The refrigerator was delivered on-time and installed effectively. The service people went out of their way in helping me to disconnect the old refrigerator's water line to the ice cube maker.

Geek squad service is the best. I called I received an immediate response they solved my problems very quickly. Also any additional cost to get the geek squad service when purchasing is well worth it.

Definitely worth the protection plan in the event something happens to your product. Customer service does a great job helping you through the warranty process.

I haven't needed to use it but figured I'd purchase the 5 year plan. covers just about anything if it goes out. my old refrigerator didn't have it and just to have it looked at cost the price of the 5 year plan. hope I don't have to use it but glad I have in just in case.

The people who delivered my refrigerator were very good. They took care of everything and took away the old fridge. They were very careful and set it all up nicely.

I have worked with Geek Squad before and it has always been a pleasant experience, so to me purchasing this was a no brainer.

Have not used it as of now and hope not to have to use it