Customer Ratings & Reviews

After only having my new appliances for less than two weeks I call geek squad for help on my stove light. Only to find out that they do not have LG support in my area so they were not able to help me and I would have to call another number through an LG supplier direct. It took over two hours of phone calls to get help

I have not needed to use my warranty yet, but Hallie was very helpful when I needed help with an installation problem. After talking to the salesperson, managers, etc. Hallie finally heard me and helped with my problem. She encouraged me to keep my warranty. Thanks, Hallie.

Geek squad is awesome. It replaced my fridge without dents

When I called for service, the agent was on time and did an excellent job for what I needed.

This is really a nice protection plan if you own several computers, laptops, electronic devices and appliances. Whenever I experience issues with my devices I just call or make an appointment and my issues are solved.

3 year geek squad protection plan came in useful. Glad I purchased it with the refrigerator.

Got the warranty as the refrigerator I purchased was for my mom... If problems arise, I want her to have the easiest chance to repair or replace the unit without her needing to spend any money. $169 for 5 years is about $34/yr for that peace of mind. Verdict? Worth It.

The people who delivered my refrigerator were very good. They took care of everything and took away the old fridge. They were very careful and set it all up nicely.

Definitely worth the protection plan in the event something happens to your product. Customer service does a great job helping you through the warranty process.

Good price for what I hope it would cover if I would ever need to get it fixed

I haven’t used it yet. Good to have it when needed

The comfort of knowing that our refrigerator will be fixed if a problem arises.

This extended warranty is really affordable insurance.

I bought a French door refrigerator & was glad I had 14 days to buy the geek protection. I decided an extra $129 for 3 years was worth the peace of mind that I could call in case anything goes wrong. Hopefully I won’t need it!

Everything working perfectly since installed great purchase

this is a necessary item. My prior fridge had a lot of issues with its ice maker and without this service i would have had a lot of troubles. In the end they refunded me my money to buy a new fridge.

Good quality very adequate amoount of space love ice machine and water dispenser

I would highly recommend getting the protection it has saved me a few times.

I have worked with Geek Squad before and it has always been a pleasant experience, so to me purchasing this was a no brainer.

The Geek Squad has been very good about helping us out with a fridge that was a lemon and replacing it with a different one that was in stock.