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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4610 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 4,610 reviews
  • Rated 4 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection is well worth your money. Appliance just arent made like they use to be made.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK squad are amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always very helpful and willing to answer any question.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always good to have protection on any valuable item you buy, at the end you’re going to be happy and relieved when something bad happens because they will fix it or replace it for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took care of me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got this service. My fridge needed to be replaced because it had a problem and they worked it out smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well worth it but have not needed to use it yet professionals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great place

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always very helpful and very patience with you while you are trying to figure out what is right for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decided to buy a three year warranty after 1st unit's ice maker was not working. Best Buy easily agreed to allow the purchase even though I did mot purchase with initial purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would highly recommend getting the extra protection it has save me a few times

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect in every way!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect upgrade from side by side Samsung! Very spacious and highlight of our kitchen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The salesperson was very helpful and offered several different options

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The delivery and installation on my television set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation on my television set was made very simple and easy. I would recommend the geek squad for anyone who is purchasing a new product from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection plan!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Best Buy's GSP on "high ticket items" and my experience with them have always been good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection since appliances always run into issues. Geek squad protection has saved me many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good nice people

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use it but they seem nice when i went to pick it up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra warranty is all worth it. I have had 2 items that have not been repairable and they have done what they say they will do. I highly recommend the extra protection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I called the Qeek squad about the dent on my new Samsung refrigerator. I decide to see what kind of discount I can get for it. I was very happy with the amount.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not yet needed but very easy to add. We are confident they will work fine

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plan worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worker explained the process of the 3year geek squad protection plan and if anything went wrong with them item we bought, the protection will take affect until the expiration date stated on the plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully never have to use but I know it’s great if I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replaced our Refrigerator without any hassles.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely won't buy something without being backed by the Geeks.

    I would recommend this to a friend