Customer Ratings & Reviews

I love the Geek Squad! They are always so friendly and patient. Besides that they all have a wealth of knowledge about a wide variety of products. If they don’t know they will defer to someone who does.

I always by my electronics from Best Buy from televisions to fridge, washer, dryer, everything.

The refrigerator was delivered on-time and installed effectively. The service people went out of their way in helping me to disconnect the old refrigerator's water line to the ice cube maker.

ALWAYS WILLING TO HELP AND FINISH THE JOB IN A TIMELY MANNER

The worst customer service, too many protocols, lies upon lies, they don't want to take responsibility for the replacement, they keep giving you the runaround to resolve anything.

I buy the protection/replacement programs for everything I buy. Well worth the investment. Better than having to pay for a whole new one if it breaks and the prices for the protection are very reasonable!

I really like that this fridge has the option for ice plus. The way the fridge runs is so smooth !

Love geek squad! They are fantastic! Definitely recommend

For the price, I have peace of mind! Fortunately, I haven't had to utilize this service.

Geek squad service is the best. I called I received an immediate response they solved my problems very quickly. Also any additional cost to get the geek squad service when purchasing is well worth it.

Filter is very easy to use ,only with simple instructions was placed it

It’s nice to have this guarantee. And when I have needed to use it, they always take care of me and my product.

Hoping we never need to use this but seemed like a great price

Excellent and professional service. Friendly staff. This is a great service , thank you.

It is always a good idea to get protection coverage on your products. Well worth the price. Have not needed to use it yet, but if I need to, it will be in place.

Purchased the warranty for peace of mind. I haven't had to use it yet, and hope not to.

Greek squad is definitely worth it. They have always been there whenever needed

I always buy protection since appliances always run into issues. Geek squad protection has saved me many times.

Geek Squad was able to figure out what was wrong with my fridge and replace it with no cost to me.

It’s always good to have protection on any valuable item you buy, at the end you’re going to be happy and relieved when something bad happens because they will fix it or replace it for you.