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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4610 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 4,610 reviews
  • Rated 5 out of 5 stars

    In love

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product .so far I’m in love with my new refrigerator

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love every part of it. Very well recommend for any one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    love our purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent install our ref when they delivered since the we don't have any problem at all, the refrigerator was shiny and it easy to clean

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Air fryer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new air fryer. Bought one for my son too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I'm glad to have it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, most of the refrigerators out there do not get good reviews on the ice makers, so buy the 5 year protection was a no-brainer. For what we paid for this unit, i'm confident that we would come out ahead if there were ever an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly, even high-quality major appliances are not built to last like they used to. The geek squad protection plan is worth every penny.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 4 out of 5 stars

    Great proctection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second year with Geek Squad Protection. I am enjoying the service. At the beginning I thought the money I paid for three years protection is a waste. But that is not the case, the service I am enjoying since last year is worth the money paid.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed beautifully

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent delivered and set up the freezer beautifully

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's worth the money

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one bad refrigerator and it was super easy to get get squad to help me out. Without it I would of been spending alot more money to buy a new one

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks so much for your kind words! We're happy to hear that you had a great experience. Thanks for sharing it with us! If you have any questions, please feel free to reach out.

  • Rated 3 out of 5 stars

    Didn't live up to their standard

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my fridge. Have had issues with my fridge from the 1st month. Since whirlpool never did anything on their end to fix my issue I called Geek squad and got a tech to come check my product. The tech came out and said the fridge showed everything normal but he clearly sees what the issue is. Never heard again from them and have not bein able to get my issue repaired or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great add-on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My warranty was deleted some how during the exchange process. But, after a few hours, Best Buy rectified the issue. They serviced my fridge and it’s like new. No issues, thereafter.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the extended warranties with any major purchase. The Geek Squad was a savior when we purchased our Sansung refrigerator several years ago due to ice maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy geek squad protection is the best warranty and a must for any purchase. They replace faulty products or replace it no questions ask. Better than manufacturers warranty.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Technical Team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad person was able to resolve my refrigerator problem immediately and was able to detect the other issues with the new refrigerator and resolved it. if your buying a product from bestbuy, then buy geek squad protection too..very reliable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Professional Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed fast and professionally also get to stay with a peace of mind having geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase the extended protection plan, hoping to not to use it but if I need it I know it will be there for me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best decision

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best decision, my fridge was damaged from the get go and having the plan help a lot

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    fridge warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    samsung fridge very skeptical of product if i have problems i know best but will fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use the warranty as of yet the fridge is to new.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont short yourself

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok so this is a great thing to have no matter what. It give you the extra protection you need. Best buys geeks are top of the line! They knowledge about the products are sensible to no one!

    I would recommend this to a friend