Customer Ratings & Reviews

Buy it for all items purchased from Best buy. Wonderful after sale service.

I just purchased my refrigerator and haven't needed to use the warranty yet, but I know it is very handy when appliances get old and break down, fixing becomes very expensive to pay for parts and labor. I think it is a good choice to have it.

Excellent customer service and fifty more characters

the price for the three year contract from best buy was a lot less than the price from the refrigerator manufacturer

They called me after my purchase a month later to make sure everything is working and even give me the information for them to come visit and check that everything is working in order! Good costumer service!!

Best Buy selects their people well when it comes to servicing your appliances. The Geek guys are always great and efficient and gets the job done with a smile! Thanks Geek Squad!

Bought it but have not had to use it yet. So, I am happy about that.

Excellent item. Work well. Needed a pat and Best Buy replace it

I had problems reverting what looked like negatives on all my pictures and computer, spoke to Geek Squad and went remote ! He was fast and very knowledgeable !

Always purchase a protection plan with a big appliance purchase. Appliances are not made to last how they used to back in the day.

I love the fact i have bumper to bumper warranty on my refrigerator

You never know when you may need a warranty, but it feels good to know that you can purchase one at a affordable price.

Havent had to use yet but i never had an issue . I like that the olan is 5 yrs lowes went form5 yrs to 3yrs so wont be buying from them.

Be careful, the BB Protection Plans run concurrently with the manufacturer's. So when I purchased a 3 year plan, I assumed it would extend the manufacturer's plan of year by 3 more, so four year total. That is what I was also told by two different sales people. But no, it runs concurrently, so I actually payed for 3 additional years but am only getting 2, since by the terms of the agreement BB will submit warranty claims first to the manufacturer.

Gf ready way to keep our items covered under warranty. Great price as well.

YES, sometimes I like to save money, but sometimes I want to have a peace of mind and get the best warranty/Geek-Squad protection for my investment. And this is why I choose "5-year Standard Geek Squad Protection ." THANKS GUYs

I haven’t had to use them recently but I have been very satisfied in the past.

This protection is always a good choice because it extends the warranty given by the manufacturer and we think it’s a good value or insurance.

I purchased geek squad protection for all my products I purchased. I was recently disappointed when my dishwasher stopped working and I called to set up a service apt. There was no one on the geek squad team that could service my product. I don't see a point in paying for a protection/service plan if they don't have technicians on their team to service the products.

I just made a purchase: therefore I can’t comment at this time.