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Customer reviews

Rating 4.5 out of 5 stars with 4610 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 4,610 reviews
  • Rated 5 out of 5 stars

    I highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recommend always purchasing your protection plans it makes returning any item that you’re unhappy with damage broken a breeze I highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geeks!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love Geek Squad protection. And after dealing with Samsung on our last fridge, I won't get theirs again, and I will get this protection! No issues!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ingome service is so convenient. The technicians are thouroufh and knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 5-year Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really glad we purchased this and look forward to not having to use it, but having it gives us peace of mind. Activation process was simple and fast.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    my warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no opinion on the warranty as I have not had to use it. I don't anticipate using it in the near future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It takes a lot of stress out of a large purchase knowing you can rely on experts should things go wrong. Very happy I got the extra protection!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thankful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still working like a Champ !!!! Definitely worth it !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered and installed my fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents are very professionals and they know what to do. They deserve 5 stars rating.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sometime mom can't work the Ice maker, maybe i will help get someone out to help her

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy I haven't had to use it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy I haven't had to use it! Insurance is always a rip off until you need to use it. If you have the funds it provides peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get a warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. I have not had to use it, but gives peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit pricey, but worth the peace of mind for after the first year of manufacturer warranty expires.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be good for the garage or basement, been having problems with climate control, very cheap parts, I looking for a different refrigerator unfortunately I still owe on this one, but I am constantly having to replace everything in the fridge/freezer cause the freezer freezes and the fridge doesn't stay cold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan for Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this with my new little freezer. Thought it would be good insurance just in case something went wrong. Don’t usually buy protection plans. Thought I would this time. Great price for 3 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BETTER THAN SQUARE TRADE WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE 200.00 DOLLAR OFFERED IN THE WARRANTY INSURANCE FOR LOSS OF FOOD DUE TO FAILURE OF FRIDGE, SOLD ME. WILL ALSO REPLACE TO ITS ORIGINAL PLACEMENT AND INSTALL, IF DELIVERED AS PART OF ORIGINAL PURCHASE. CAN'T BEAT IT.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get GS protection on pretty much everything I get from Best Buy, it’s hassle free if you need to use it. No hoops to jump through and no funny business.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans are great when needed.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scheduling is easy. Service times are reasonable and technicians are competent. One appliance was replaced with a new unit in a very reasonable time frame.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying my freezer, whereas it holds a lot of food and I just love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad, Installation, service, and reccomendat

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad are professionals, always prompt and courteous. They get things working and provide tips on how to maximize value of your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Louie and Lonnie

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We’re happy to have a warranty in case something should go wrong.

    I would recommend this to a friend