Customer Ratings & Reviews

This protection plan is a MUST! It saved me $1000 from buying a new Tv

Bought protection on new kitchen appliances. It seems expensive but should I ever use it I might change my mind! Hard to review something you hope never to use :)

3yrs protection plan puts your mind at eases about your products when something goes wrong. You have that protection to fall back on.

I did not use the geek squad service for my purchase.

this is a must when you purchase appliances from Best Buy. we had to use this on our previous purchase and it paid off.

Ordered and paid cash on 6.17.25 was told delivery fee. Because the store is like 20 miles from my home. Said will be delivered on 7.5.25 (ok, so we arent celebrating the 4th camping with the rest of family). Got home. Got a msg one of my items wont be available until 7.17.25. I got a text msg yesterday to make sure room for appliances on 7.5.25 del. Between 7a-7p and day beforethey send me smaller window. Got txt today to schedule del for /7.19.25. I called, got run around from an accent i couldnt really understand. Long story. No del til 7.19.25. (If it arrives then? They have my cash... and the store doesnt take phone calls anymore. They should refund my money and pay me since i have to go back to store for my $$$$.

This warranty is well worth the money. Was able to replace fridge with all the money I spent minus warranty when my fridge went back after 3 years.

We had a previous plan that allowed us to receive a new refrig. Our old refrig was a lemon. We learned from this. Plan paid for itself several times over. thanks

The guys that showed up and installed the fridge were great. They were very quick and friendly.

I buy geek squad service plans for all of the items I get from Best Buy it's just a no-brainer. They are the best service plans offered anywhere.

Always have back up warranty in case of mistake,could never be too sure

Great options . Haven’t had to sue but bought just in case .

The Greek Squad 5 year protection service is a great add on, even though I may not need it, because of the quality appliances I purchased.

Great refrigerator plenty of room in both compartments

I like your technicians, they are very knowledgeable, I wish you had a 5 year plan, 3 years is not enough

How can you not want to protect your expensive fridge purchase for 5 more years? This covers you for practically everything you’d need.

Purchased the extra warranty and it is a very good warranty to have

The crew installed my new refrigarator and it was very professional.

Have not used geek squad yet, but when I do I will leave my best review

We have the warm fuzzy feeling of knowing we are protected in case we have problems in the future. Our Total Tech Support Plan even allowed for a discount.