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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4608 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 101 Showing 2,001-2,020 of 4,608 reviews
  • Rated 5 out of 5 stars

    They installed my tv and thermostats

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is a must when buying electronics like i do. They are so helpful and the discounts are great too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ease of following up on a repair needed through the warranty process is simple and efficient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Insurance... Always good to have it! Just quantify the amount of the item you are purchasing vs. the value or coverage you are receiving for adding the geek squad protection...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD SERVICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good customer service, dont have to wait for a long time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excelent customer service and very good product i will recommend this to all my friends and family

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to return refrigerator, no refund was allowed, so bought plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want good service to cover extended warranty, Geek Squad has always done a really good job.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Geek squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the price for the geejsquad protection. Saves me the concern of fixing, replacing or having to buy something new

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AL_B

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Level the refrigerator door, check if refrigerator is leveled correctly Knowledgeable technician from Geek Squad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You always should protect your products so I get the geek squad on everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you Geek Squad for a great job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy honors the Greek Squad Service. It is easy to use and the staff is always helpful.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Just get it :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use, but was a good deal for new appliances these days after hearing horror stories.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this Geek Squad protection to protect the new appliance. It seems to be a good deal to cover for 3 years.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the looks of the fridge and worls great. A good buy!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best investment!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy really came through! Our Samsung fridge failed repeatedly and the 5-Year Standard Geek Squad Protection got us an exchange for a new fridge to replace it! Saved us $$$$!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Service contract

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service contract looks like it would be helpful. I hope I don't have to use it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I have not had to use this protection plan. But, I have it just incase. It is affordable, so I would recommend to buy it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad are knowlegable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the 5 years protection for very reasonable price, they give excellent services too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use this service yet but I am happy it is in place in case I do need it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always Protect your investments

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got the extended warranty to cover my appliance

    I would recommend this to a friend