Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4643 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 126 Showing 2,501-2,520 of 4,643 reviews
  • Rated 5 out of 5 stars

    Great squad helped me with my new computer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needs help getting my computer started and he took his time helping me

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Geek Squad is A +

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not had to use them on fridge (thank god) but had to use them on tv and they showed up on time and fixed problem. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping I don't have to use the extended warranty protection but it's very nice to know that I have it,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this 3 year standard geek squad protection just in case needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always always get the 3 year Geek Squad protection with my purchases. I've never had a problem with the coverage & highly recommended it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its awesome, by far the most awesome & i think eveyone agrees.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad knows what they’re doing!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad disassembled my old fridge and assembled the new one quick and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Protections

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the geek squad protection to ensure our products are warrantied by Best Buy;s realibility

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They helped fix my laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always willing to help me out even if my warranty expired but I’ve been coming yo Best Buy for Years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This warranty is an awesome deal for three years of hassle-free service if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bought to protect refrigerator failures

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the 5 year for my new refrigerator will see if it work if I have any problems in 5 years???

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it to purchase

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fridge issues....GS did their best to fix issue. In the end, it was replaced entirely. So worth it since $2500 fridge was only less 1.5 yrs old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the geek squad plan is always worth it! It's a lifesaver when you need it and not having to hassle with anything, the do it all for you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad repair of repair of repair refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have yet to use to review on my refrigerator at all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always get the warranty. You will be happy you did, in the event of life happening.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just in Case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a protection plan that was purchased for the appliance. Hopefully it doesn’t need to be used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t how do use a yet but I feel protected from an unexpected high repair bill.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t used yet

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had the need for Geek Squad other than to replace my tv and that went flawlessly. Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance protection

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the extra protection because I do think thinks can happen. They don’t make anything like they once did.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like having a peice of mind if it breaks they'll replace it.

    I would recommend this to a friend