Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 4643 reviews
(4,643 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Samsung Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very quiet for its size. Loving all the extra space. Quality amd affordable. Great appliance.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome product will buy again, as described, amazing value for the price
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best value compared to other stores services
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's worth every penny to get the geeks buy protection no questions ask no hassles take care of you
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great protection!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Never had to use my refrigerator protection but I a very happy to have you never know how we can need it!!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Slow Service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have geek squad protection for my dishwasher. The GE dishwasher has broken down after two years of use. So far, I have been unimpressed with Geek Squad service. I had to wait 30 minutes to try and get an appointment on a phone call only to have them drop my call. I then resorted to online chat, and I had better results in that I got an appointment scheduled for them to check the machine (still took about 20 minutes for her to schedule the appt on the chat). Unfortunately, that appt is 2 weeks out. My guess is once they come to check it, they will order parts. I will, as a result, be without a dishwasher for several weeks. There is really no quality support here. The scheduling was terrible. The wait is terrible. I have bought a few appliances from Best Buy, but after this experience, I am done with them.
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendBrand response from GeekSquadSupport
Posted .We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.
Rated 5 out of 5 stars
Protection Plan
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm glad we have the protection plan and hoping that we don't have to use it!
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good fridge though a bit pricey. It is very roomy and connection to the internet is nice addition.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 4 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven’t had the chance to use it yet (knock on wood), but so far they have been very responsive to my inquiries.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Safety First.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't needed it yet, hopefully I'll never need it.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Good
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good everything was good with this product I would definitely buy it again
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I hope it was worth purchasing since im slways having issues w appliances
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad Protection is a necessity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When the manufacturer does not stand behind the product, you will be very grateful for the quality service you have with Geek Squad Protection.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Knowledgeable about everything!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad agents are fantastic. Always available. Knowledgeable , kind & considerate.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Perfect installation on everything I've purchased
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad agents are fantastic. Always available. Knowledgeable , kind & considerate.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Did great job installing our fridge and tv
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They do a great job quick and get the job done right and are super friendly and respectful
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Protect your purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is always good to have peace of mind and protection in the case of damage.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Easy f
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Adding this to my existing purchase was quick and simple.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Spend money to save money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Only covers issues that affect the operation not comes Eric issues such as dents and scratches.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.To know that my expensive frig is covered by a long-term warranty provides the sense of security I need, in case something goes wrong.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend
