Labor Day Appliances SaleEnds 9/16. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4643 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 4,643 reviews
  • Rated 5 out of 5 stars

    Insurance policy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this since last refrigerator (LG) compressor crapped out just after five years service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great customer service

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great experience. Great customer service. No issues with our big appliance return/exchange

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice folks

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy we got this for this fridge. They were out within a few days to help me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator Service Plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not have to use for this item but peace of mind in having it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A lot of backup for a little money! Worth the extra few dollars, for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pease of mind with extended warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought the extended warranty to provide peace of mind for this sophisticated refrigerator, and the cost to extend to 5 years was very competitive

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad only made the appt.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is definitely needed. I was happy with the Tech, but they we not Geek Squad.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Outsourced

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Two stars for the terrible system of trying to contact someone online or on the phone who could actually get the service appointment scheduled. It was during Covid so that is the reason it was not a one star. About 3-4 hours of phone time. We had this warranty on a Samsung Refrigerator Freezer. Good thing because just after year 1 the ice cube maker seized up. When we called we were lined up with a contract repair company and not Geek Squad. Ther were nice and professional but it took three tries to get the repair right. To their credit, they followed through and got it done without complaint the third try. I would recommend this anyhow if you have a fridge with an icemaker.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for taking time to share this experience with us. I'm very sorry to hear that it was difficult to get ahold of us. We definitely hear your feedback and will implement it as best we can. I'm glad to hear the issue was resolved in the end but will work to improve the experience. Thank you and stay safe!

  • Rated 5 out of 5 stars

    good job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    best is a good company and costumer care is A1, big fan of there work.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad al soooo helpful I but protection on all my products because geek squad is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Truly eliminates any worries.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan gives me a peace of mind just in case something goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WORRY FREE

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I AM WORRY-FREE SHOULD MY FREEZER BREAKDOWN OR MALFUNCTION KNOWING THAT I HAVE THE GEEK SQUAD PROTECTION

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    not needed

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not need to put in a water line to the fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Helpfull

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy to know if anything goes wrong in the next 5 years that I am covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must buy!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So glad that this insurance is conveniently offered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wouldn't be without it.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just had to use my warranty after just over a year after purchasing a refrigerator. I would have been out $1500.00 dollars without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buyer protection made easy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it and don’t be sorry when you need it. Believe me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Going to be a forever recordamo-nos forceje best frefigetation I purchase good deals

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchentoys

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys did wonderful job setting up are appliances and was very nice to help us

    I would recommend this to a friend