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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4610 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 128 Showing 2,541-2,560 of 4,610 reviews
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth every penny to get the geeks buy protection no questions ask no hassles take care of you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Protections

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always purchase the geek squad protection to ensure our products are warrantied by Best Buy;s realibility

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra support ! Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The extra support is so helpful. Geek squad is always able to support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this 3 year standard geek squad protection just in case needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has always stood behind their extended warranty. I've had to use this service before, and I was very happy that I had bought this from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad al soooo helpful I but protection on all my products because geek squad is great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good added coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the extra piece of mind. They said I can also get more coverage once my 3yrs are up. Hopefully they dont change that policy lol.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spend money to save money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only covers issues that affect the operation not comes Eric issues such as dents and scratches.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven’t used yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had the need for Geek Squad other than to replace my tv and that went flawlessly. Would recommend

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Slow Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have geek squad protection for my dishwasher. The GE dishwasher has broken down after two years of use. So far, I have been unimpressed with Geek Squad service. I had to wait 30 minutes to try and get an appointment on a phone call only to have them drop my call. I then resorted to online chat, and I had better results in that I got an appointment scheduled for them to check the machine (still took about 20 minutes for her to schedule the appt on the chat). Unfortunately, that appt is 2 weeks out. My guess is once they come to check it, they will order parts. I will, as a result, be without a dishwasher for several weeks. There is really no quality support here. The scheduling was terrible. The wait is terrible. I have bought a few appliances from Best Buy, but after this experience, I am done with them.

    No, I would not recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      We appreciate that you took the time to share your feedback with us. We’re always looking for new ways to expand and improve the services that we offer, and it is vital that we hear real comments from customers like you. We’d like to sincerely apologize for any inconvenience, delay, or burden you may have faced. We hope you give us another opportunity to better serve you in the future.

  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully I haven’t had to use this yet but I’ll give it five stars for the cost

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Invest in your purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this with the purchase of multiple items. If you spend a lot of money on products, you should also want to have the best insurance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Berry Goody

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No complaints, works very well. Shipping was fast too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service to buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth every penny have it on everything I bought through them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always comes in handy, I’d rather not stress and let the professionals handle it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good fridge though a bit pricey. It is very roomy and connection to the internet is nice addition.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kitchentoys

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad guys did wonderful job setting up are appliances and was very nice to help us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is mad helpful and super tech smart people.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use Best Buy protection because you never know. Peace of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never had to use my refrigerator protection but I a very happy to have you never know how we can need it!!

    I would recommend this to a friend