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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4610 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 131 Showing 2,601-2,620 of 4,610 reviews
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind, hope I don’t need to use it. Recommended for all electronic devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past geek squad has been perfect so I’m know it will still be the same

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad to the rescue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t use the service yet but I’m sure it will be worth the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful with everything. Very friendly good customer service

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Marlyn. Thanks so much for your kind words and positive feedback! We love hearing stories like this and appreciate you sharing it with us! It brings us great joy that you had a great end to end experience through it all.

  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They always take care of what ever they cover with no hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use the protection plan yet, but if I do, I’m sure it will be handy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good installation.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Squeezed a close-fitting refrigerator into a restricted space, navigating a tight doorway. Good job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my warranty always good to buy warranty even when you get new appliances like I did

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have warranty in certain products

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service when I requested. Can’t complain about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extray warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchasing the extra warranty is a must. Their warranty is always lived up to what is purchased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great appliance protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we always buy the protection as it is a great value/price over what the manufacturer offers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product Best Buy is the only place I go for the best tech.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used this protection plan extensively. Great buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation of my refrigerator was very quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I purchased a new refrigerator I didn't hesitate to purchase a service and maintenance for it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it for the piece of mind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 stars because they weren't scheduling repairs at the beginning of Covid...but I needed my appliance fixed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it to purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fridge issues....GS did their best to fix issue. In the end, it was replaced entirely. So worth it since $2500 fridge was only less 1.5 yrs old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Getting the geek squad plan is always worth it! It's a lifesaver when you need it and not having to hassle with anything, the do it all for you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The price for five years cannot be beat, and being backed up by Geek squad makes it even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team did a great job and have helped me solve any issues I come across. Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never know what's coming, so it is a good idea to buy a "piece of mind" for few years.

    I would recommend this to a friend