Customer Ratings & Reviews

The 3 year protection plan is worth the money....gives me peace of mind!

I am highly pleased with my overall service and purchase

Very responsive when in need. Excellent service for apliance service

I'm very happy with my Geek Squad service. The respond fast and their service is very good. I'm really happy I got it.

Called Geek Squad the day of my delivery because the refrigerator began making loud noises. Geek squad helped me connect with the people who could assist me. Long story short, Best Buy replaced my refrigerator within the 10 day return window and all has been good for 7 weeks:-)

I love the added protection! This is my go-to place for appliances with Geek Squad in the building, one stop shop.

Seems to be an excellent value for the cost, and completely covers everything that I would expect and want.

I have not used it yet but I am glad I had the opportunity to have a protection plan.

We had great service on our refrigerator delivery.

Everyone needs a favorite store. Best Buy is ours. We have bought multiple appliances and electronics from Best Buy and have experienced a high level of expertise in dealing with the few issues we have faced. When it is broken, they know how to fix it and they do it fast.

Great features, easy clean up. Beautiful stove and a well upgrade from my last one.

Always always always always always always get the warrantee at best buy

I tried to use the phone contact but this was the most frustrating hour I have ever spent on the phone. In the end he sent me to a web site that was supposed to guide me thru the easy fix/. Needless to say it was in tech speak and I had no idea what they were talking about. I finally had to make appointment with a tech to come out to fix the problem. That I understood.

Again Best Buy's Geek Squad warranties are the best on the market. I have had other companies with products I am replacing now that had long wait times, made you do multiple calls, and wait some more. I hope this does not happen with Geek Squad, but who knows... I have had Geek Squad on other products and never had a problem with the service or replacement when it was required.

Super easy chat online (used my phone) told them the issue, needed a repair man to check it out (he was super nice,and submitted my issue for a replacement..

I would recommend everyone get this when purchasing something from bestbuy

I purchased the Geek Squad 5 year warranty for my Samsung side by side refrigerator because I have purchased both a computer and a Samsung TV from Best Buy in the past and purchased the extended warranty on both items. It was a wise choice because my TV had a problem and the Geek Squad got it fixed in no time at all.

I love the 5 years warranty for peace of mind. Best Buy deliverers a great service

The fridge warranties are a must!! Please save yourself the trouble snd get it

They are easy to communicate with and well trained