Customer Ratings & Reviews

A must have, don’t hesitate or debate the necessity…

I purchase the protection, however I have not had to use it.

This has served us well. The kids love the Family Hub functionality. They have gathered around this to design Mother's and Father's Day cards for us. It is a refrigerator for us as parents and it is a fun center for the kids.

The delivery guys got the refrigerator in place with ease. No bumps or dings and brought it through a very tight opening without issues.

The best peace of mind that comes with every best buy purchase.

Good!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!’nnnnnnnnnnn

Bestbuy really has great customer service. I highly recommend

We have the extended warranty on our LG refrigerator. Unfortunately, we have had problems while the appliance was still under factory warranty. The LG them has completed repairs 3 times and the issues are not resolved. At this point, the Geek Squad warranty is taking effect and we will see what happens next. I will try to update this review after our appointment tomorrow.

It's a no brainer. Just get all your appliances from Best Buy and Geek Squad protection for all of them. Remove the uncertainty of broken appliances and unpredictable repair bills. So valuable to have the peace of mind from Geek Squad so you're never worried about unexpected repair costs. Geek Squad is extremely responsive. They don't hassle you when you call for a repair. They quickly assign a technician to fix it. Just get this coverage so you can sleep easier at night. You won't regret it.

It is a must to purchase a warranty for the long term expectations have greatly changed of the years and as technology changes it is becoming harder to fix your own Appliance and best buy warranties in general are Excellent when it come to customers satisfaction .

having little problem trying to solve my problems by phone but everything fix with the Geek squad people in the store

Hopefully i won't ever have to use it! The price was reasonable and it provides me peace of mind.

Best, and most beautiful refrigerator ever made. I love, love, love it. One of my favorite purchases I’ve made.

I highly recommend making the purchase protection plan for you never know when a product will go bad. This plan was so important to me when my refrigerator starting having ice maker problems. Went through 3 efforts to get it fixed and nothing worked. Through the Protection Plan I was able to get a new refrigerator with maximum protection on cost of new refrigerator, plus protection under Geek Squad service. I highly recommend these plans when making a high dollar purchase.

I hope I never need this service but I got it just in case my refrigerator acts up.

I purchased the five year warranty, just in case. With all the new electronic functionality I wanted to make sure I'm covered incase it needs repaired. I've used Geek Squad over the years and they have been excellent.

The freezer could b 10% smaller 2 allocate more fridge space and the app privacy policy is 2 broad, with no acctual audio privacy 4 consumers so if not agreed 2, you can't use all the features the way they are intended. Sad. The shelves, space, and layout r gr8. Way better than the others. Its beautiful, roomy, & quiet. Recommend! Ty

Brought the 3 year warranty not expecting to use it so soon but the water/ice dispenser wasn't working, they set up and appointment, texted and called as they was coming and did an outstanding job of communicating.

Spent a nice penny on this better protect it. CYA, be screwed it something major happened to it.

So far so good no issues yet. But i hope when and if i do everything goes smoothly.