Customer Ratings & Reviews

So far very reliable. And understanding. Very knowledgeable

We replaced our old dishwasher last year with a Maytag which we love, but the motor quit working. While that is rare, we're so glad we had our Geek Squad protection. We contacted them and within a few days it was fixed and running smoothly. We haven't had any issues since. The tech guys were efficient and friendly. We'd recommend this to anyone getting appliances to include their added coverage.

A MUST! I buy Geek Squad with anything that is an electronic - anytime I have had a problem - they are fast, efficient and worth it! Coverage is transferable too - handy!I highly recommend getting this for any electronic that gets used often or constantly. Washer/Drier/TV/Computer/Tablet... etc. Do not regret it!

So far all of my interactions with the squad have been very helpful and they are very professional

Love that we are protected it helps knowing any where down the road 5 years I will have the coverage and don’t have to buy a whole new piece of equipment

With both this LG refrigerator and a Maytag washer that we purchased from Best Buy, we added the 3 year Geek Squad Protection plan. The selling point for me is the fact that if we have a problem that requires service once we are out of the 1 year factory warranty, we don't have to go thru the manufacturers, which can sometimes result in delays, etc. Instead, the Best Buy Geek Squad will take care of any problems we encounter. Well worth it, in my opinion.

Had plan on new refrigerator. Had four service calls over three years on ice maker. After last call Geek Squad tech recommended replacing fridge. He completed all details and told us how to exchange. Got same style fridge for same price(on sale). Even got prorated refund on old protection plan. New fridge, installation and new protection plan cost less than $150.

Best Buy has great protection plans. Have used them in the past and they are very thorough and get things fixed quickly. For problems, the Geek Squad comes and fixes it quickly. For protection plans, Best Buy and Geek Squad is the best.

Some damage with the first freezer that was delivered. BB processed a new unit without any hassles. Delivery guys did a great job of getting the freezer into my basement and setting it up.

If you have ever had a big purchase go wrong, you’ll know this is a good idea. Warranties/protection plans can seem like an added cost for something abstract - until your appliance breaks down randomly and you are left to cover a huge repair/replacement cost. Wise to spend a few extra bucks now rather than hundreds or thousands later.

Glad tohave the assurance of support & repair. I've used Geek Squad before and was Very Satisfied with the experience. They were Kind, Listened Intentfully & Explained Service.

For the cost for 5 years of worry free on the fridge it was worth it. Hopefully we won’t need to use it but if we have to we are covered.

Love it love it love it. After dealing with a refrigerator that did not cool and only made ice when it felt like it, this was a terrific buy. I feel the price was a good value and their people that delivered it were awesome. No bangs or dents anywhere and they had to bring it up a staircase with a slight curve. They wore their masks and were very customer service oriented

I have to say the Geek Squad warranties have been great! I have had to use them through the years on a couple of items and there are never any hassle or question when needed. The staff is always great to work with. I never buy any produce wihtout the purchase of the warranty offered.

Love the size and options. The temp dial is tricky though, it takes a few tries for it to land where you want it. All in all it's good so far!

This is a great fridge/freezer, so much more room than my old one

Hoping my warranty pays off. Got it to be worry free. Hoping it is hasslefree too. Time will tell. Haven’t used it yet.

I did not know how to use the monitor in. The fridge geek squad helped me

I have all my appliances covered. It is always a great experience getting a hold of the geek squad and submitting a claim.

Purchased this for my dented/damaged fridge that I purchased on discount. Normally damaged items are sold as is, but they still allow warranty coverage!