Customer Ratings & Reviews

This was a gift I bought for my parents and they absolutely love their fridge!

Will never buy anything from Best Buy without Geek Squad protection. Not because we don't trust things from Best Buy but because if something goes wrong the value is too good to pass up. Best Buy does take care of its Geek Squad customers.

Love this refrigerator. No complaints. Wife loves this refrigerator. At first she wanted me to buy one less expensive. I talked her into buying quality one time purchase. And she's been thanking me since.

They were good once they decided to deliver the fridge

excellent refrigerator, we bought it and before the shipping day we re-measured the width of the door and it didn't fit, we had to cancel the order and buy a somewhat smaller one at Best Buy. The attention at Best Buy is very good.

My first Amana Refrigerator delivered had some scratches inside, door seal wouldn't seal & bottom bracket didn't like. Best Buy was happy to exchange & deliver my GE refrigerator I upgraded to. So far everything is perfect. (Day 1)

geek squad was a reasonable price. we have used it before. We know we made a good purchase to protect our new amazing fridge. The service at best buy rocks so we aren't worried because we know we will be covered.

I have not needed it yet. Let’s hope Best Buy sticks to their end of the bargain. I did contact the manufacturer for a replacement part, and they were super prompt. Fingers crossed

Helped me when i needed them anytime. Everyone was super nice and patient. Wverh question was answered. My fridge tore up and they helped get me in the right place if they werent able to help me with a specific thing.

Recently purchased a refrigerator and they were exceptional in their help. They went above and beyond with the install. Would love the thank the gentlemen that came but don’t have their names.

It’s very recommended and worth it thank you guys

I love this freezer!!!! Standup is the way to go, this thing has so much room, it’s sleek and great visually and I couldn’t be happier. I may get a second one.

Geek Squad protection is a life saver when there's an item a warranty doesn't cover, or more importantly when you've gone past the manufacturing warranty and have a problem that leaves you in Limbo. I've had to utilize my GSP plan a few times for different items, and if I hadn't I would have been looking at full price replacements--that's a big win for expensive gear.

I was told it’s an in house warranty, haven’t used it and hope I never have to. lol.

Was super quick and answered any questions we had!

Great service every single time something happen with fridge they were able to fix it fast

work perfectly good customer serve, sales representative is the best.... Best service

Easy to purchase and sent directly to our email. Recommend

The crew installed our refrigerator in 30 minutes. That included changing out part of the water connection and getting it started up, wiping it down & some instructions on its use. Very pleased!

I am really impressed with the service plan I purchased for the upright freezer. So far I haven’t had to use it but peace of mind knowing that it is covered