Customer Ratings & Reviews

With so much technology in todays units the five year warranty is a very wise choice. You will be glad you have should an issue arise.

Good customer service by geek squad when we had to call them to return and replace the fridge due to installer creating a dent on the middle portion while delivering the item.

Love it can’t wait to see it all in my new home. :)

Even if I never make a claim on this protection plan, the price was reasonable enough that the cost will justify the peace of mind I will have over the next five years. I've used the Best Buy & Geek Squad protection plans in the past and am very impressed with how the work. And I love my new LG fridge so much that I'm really hoping that I never do have to make a claim. The peace of mind for the next five years is well worth the cost.

Not much to say about this extra warranty as I haven't needed it for the new refrigerator we bought. Won't kick in until warranty expires. I will say that I am surprised that $2000 refrigerators aren't expected to last more than a few years. I remember the old Sears Kenmore that you bought once every 20 years.

I love the room inside I don't think I have ever seen a refrigerator with so much room inside, the only bad thing about it is that there is no light near the were the water comes out.

They were punctual, kind, and courteous. They helped me get it in the spot that i wanted it in and made sure i was satisfied before they left.

What is not to love about the extra loss coverage gives you. Why would you go without adding this to any major home appliance?

Service outstanding, of the truck, installed, reviewed operation. Done in an efficient manner.

Bought the extra protection when getting our new fridge! Totally worth it!

This is a great warranty protection to have in case of any possible factory defaults and problems. It's easy to get and very affordable to purchase. Best Buy even lets you know by email the full benefit of having this protection and in some coverage goes beyond the 3 years. I would buy this every time.

NEEDED GEEK SQUAD FOR HEPING ME TO HOOK UP 75 IN TV AFTER MOVING IN. THE GENTLEMAN WAS GREAT, FIXED TV TO OPERATE BETTER ON REMOTE. HOOKED UP SPEAKERS TO COME ON WHEN TV COMES ON. THAT WAS A BIG IMPROVEMENT.

I got this to cover a TV for 5 more years so I don’t have to worry about something bad happening and having to buy a new one. Beat buy has always had the best service plans compared to other stores and it’s one of the main reasons I will always shop at best buy

Perfect are very professional on the phone whenever you need them to help you with anything you buy from Best Buy

Good idea and have yet to need it but glad I have the coverage

My wife and I purchased Geek squad 5 year protection plans on both a 65" high end (9500 series) Samsung TV which we really love, and a Samsung fridge. We haven't had need to call them for service but feel comfortable that we are covered for repair or replacement on both products which we purchased within the past 12 months. By shopping around we have found that the cost of the Geek Squad plans is lower than some of the competitive stores.

Rather have the warranty so I can feel better about my larger purchase

So glad I purchased this extended warranty because the Samsung fridge is a total piece of poop. Definitely recommend getting the extended warranty for all purchases $500+ but do not recommend any Samsung appliances. Just to make it sting a little extra for me is that the Samsung fridge was a gift for my gf’s mom.

The gents fit it to the right location and connected with instructions. Thanks

Definately worth the money, seems like you wouldnt have any hassle with geek squad