Customer Ratings & Reviews

They were punctual, kind, and courteous. They helped me get it in the spot that i wanted it in and made sure i was satisfied before they left.

We love this fridge, for our little family it's the perfect size and we like that it's counter depth. Looks very clean and modern

I was told it’s an in house warranty, haven’t used it and hope I never have to. lol.

Great service every single time something happen with fridge they were able to fix it fast

What is not to love about the extra loss coverage gives you. Why would you go without adding this to any major home appliance?

I had some issues with my Insigna refrigerator that requested calling the Geek Squad. It took about two weeks for the technician to get here to check things out but he fixed it straight away! Paying a little bit more for the extended service is well worth it! It like having a brand new refrigerator again!

They were good once they decided to deliver the fridge

work perfectly good customer serve, sales representative is the best.... Best service

When I was researching our new fridge, I was terrified by the reviews of manufacture warranty whoas. This convinced me to go with the Geek Squad warranty because on the rare occasion that I have needed it, they were always easy and convenient. Don't know any other store that offers a better program.

I don't normally buy extended warranties, but on such a large dollar-amount item and one that I can't just throw in the car to take to a repair shop, I thought it was worth buying. I hope I never have to use it, but I breathe a little easier knowing it's there.

We have a 5 year old and he is extremely independent. Fridge high is always frustrating for him, so we were excited to see the lower draw so perfect for his use, even for my mom (older people) is great! ALSO, this fridge lowered our monthly electric bills tremendously. It is so large that everything is perfectly organized. I even added thick paper towels on the shells so my cleaning routine is greatly minimized. We LOVE our fridge!!!

Since there’s over a 60% chance that the ice/water dispenser will need servicing, this appeared to be a good deal. We’ll see - I don’t have kids using it and live alone…

Love this fridge! The beverage center and ice trays are new to me and I dont think I will ever want a fridge without these features again!

I love our new fridge. I am short so I was nervous of getting a fridge with drawer freezers but this one is perfect. The water & ice dispensers are amazing and fast too. So far no complaints!

The price of the 5 year protection plan was fair. I like the fact that it is backed by the retailer. I have never had to collect on a Geek squad protection plan so I don't know how good it is, but I will be happy if the item lasts longer than the 5 years of the plan.

The geek squad guy worked very hard to solve my problem with my refrigerator. When determined it could not be solved stayed right on it to get me a new refrigerator replacement.

Perfect are very professional on the phone whenever you need them to help you with anything you buy from Best Buy

It’s very recommended and worth it thank you guys

I can't imagine not having this service. I have used it for years and have found it to be well with the price!. I call or set up an appointment, and it is uncomplicated. They are courteous, are able to resolve whether in-store or sending my product out, but always in a timely manner. Everyone should have this!

Had this for 6 months now and love it. Fit perfect in our kitchen, it’s our first fridge with filtered water, and it seems to work great. Geek squad hooked up the water line I had put in place, put the fridge right where I wanted it and made sure everything was working before they left.