Customer Ratings & Reviews

Long ago And oh so far away I fell In love with you Before the second show And your guitar And you sound so sweet and clear But you're not really here It's just the radio

I've had Geek Squad protection on other Tech that I've bought in the past and their customer service is 5 star. I knew it be a good idea to get it with my new fridge.

I haven’t used the warranty or this service, but staff is always helpful and courteous.

This is a 3-year protection plan, as only two weeks have passed, I am unable to provide an accurate assessment. Seems okay, but time will tell.

Love the security of having a warranty i know i can trust.

not happy with the need for a new warranty. I purchased a 5 yr warranty for my original purchase that I could not use for my replacement.

So our fridge we got was an open box and got this service to cover it in case something went wrong with it. Well one week out and the water dispenser went out. With the first call the tech ordered a new dispenser and had it shipped to our house and then came out and had it in the fridge with in 15 minutes. Awesome friendly knowledgeable service I would recommend it to anyone.

I haven't used mine yet, but I read through the types of options that are fixable through geek squad. Seems to cover a good amount that isn't user error.

Having this warranty is a must these days! Things just aren't made like they used to be. This is a great warranty and it is well worth the money. We buy one with every purchase!

It’s sometimes hard to figure out stuff on your own, they help a lot and always have answers you need

So glad we received protection from the geek squad. I am already utilizing to support proper water line installation.

The refrigerator was very spacious and the young lady that helped me chose the correct one was very knowledgeable

I always get the 5 year warranty. For some reason my stuff always dies about 3 years and a month in and the 3 years warranty is done. Best Buy always has the best service people. It may take a while for them to get to you but they are great!

It is spacious, nice size compartments, but no outside ice dispenser. Other than that, i highly recommend it.

I have no idea how the nugget ice maker on my new fridge is going to hold up so it's a no-brainer to make sure this entire unit is under warranty. Also, the nice thing about the coverage is Best Buy will write a check for $200 to cover spoiled food if the fridge goes out of commission.

Haven’t had to use this service just yet for this system but have in the past. Geek squad has always came through. That’s why I purchase it again

Haven't had to use it but good to know there is one in place in case of any troubles. Wasn't too expensive and love that they offered a plan!

Sears Outlet and other vendors want substantially more money to cover the same product. Best Buy is very up front and clear with what is covered and what is not covered in their warranty. I was pleasantly surprised to find that my LG counter depth had a $200 price to cover the unit for five years. I'm genuinely not worried about any noises or issues because I know i'm covered.

Cant really say much about this besides, Im glad that I have extra coverage to give me a piece of mind if something does go wrong.

They were so helpful when we had an issue, thinking they would just send the replacement part, they ended up replacing our appliance all together in just a couple days free of charge and no questions asked. Well worth the money.