Customer Ratings & Reviews

great service ! friendly and knowledgeable staff that answered all needs

The agents installed my fridge. They were careful entering house and delivering the item. They have great customer service and answering my questions.

Hopefully i never need but if i do i know they have me covered

Utilized my geek squad protection after my dishwasher went out 15 months after purchase. Tech came 8 days later and said he’d have to order the part and it could be another 8 days. Pretty standard as far as warranties go, but still frustrating for such a new product.

I bought the extra 3 year plan. You can never have to much protection. My mind is at ease because now i have 5 years altogether. This refrigerator has 3 drawer compartments with water, ice machine ,plus a water diffuser that fills automatically. With any electronics always be protected.

When buying appliances it is recommended to buy an extended warranty on the product especially when you are putting the appliances into rental units. Renter are usually P IGs and don't care about using an appliances that they do not own. Just a thought

Love this fridge so far - it is set up to easily attange shelves as needed and organize contents clearly and easily. Keeps everything at proper temps too

Good, i like it.very smooth, I can move it very easily. Can hold a lot of food, and has the ability to cool extremely quickly

Love the frig it is a wonderful item in the house after the 15 days i found the same item for 999.00 at remart in Anaheim

Every major appliance we purchase from Best Buy we always add the additional Geek Squad Warranty for 5 years. Their services are excellent and we have never been disappointed!

Love everything about this fridge. The custom ice maker wows everyone. And everyone loves the door in door access to condiments.

associate very good in working with me. took extra time

worth the money. all appliances are made NOT TO LAST these days. usually about 3-4 yrs. so these warranties are excellent

Well I am not one to normally buy the extended warranty but this one really worked out. We bought a fridge and the power went out. After that it never really worked perfectly and after calling the service department took care of everything. No charge replacement!

Awesome services from Best Buy. I will buy more appliances from this store.

Haven’t had to use the warranty. Hopefully I don’t have to, but what they offer for the price is worth the peace of mind.

I was able to purchase after leaving the store. A great no pressure way to handle this, given about two months to decide and i wanted the extra reassurance with my appliances. Money well spent and geek squad is the best with service.

We purchased this extended warranty for the refrigerator since it seems to have many electronic parts.

Have not used this product yet, and hope not to use it. I have used the same company for other items and never had any trouble with claims.

i had a minor fix with the ice machine, they came and fixed the problem