Customer Ratings & Reviews

Great protection plan. Thankfully we have not had to use it after 1 year so far.

The service is good. Its that you even have to buy it cuz you cant trust in the product

We love it and the kids love the color and the way the doors open up and the white inside and the lights

I don’t spending the money for additional coverage, it’s a piece of mind. Repair costs are high & having the extra coverage is a plus.

It's always better to have protection plan than nothing because you never know if your Refrigerator it's going to break down the road, after I let my old protection plan expire that's what happened to my old fridge after 11 years of service I had no protection plan and the parts are very expensive even if you want to fix it yourself.

Protection warranty is peace of mind something that happens within 3 years or 5 years is better. Instead of buying new products if cannot fix. If not available to fix they will help to find the solution and customer service very easy to talk.

I don’t usually buy protection plans but after going through 2 refrigerators I felt compelled. The price was right and the peace of mind was priceless. We have not had to use it which is great but it is there if we need it.

Love theprotection plan. Just dont like that they use third parties and easy process may get complicated if many involved

Peed for those instances where something unexpected happens. Such as. A Samsung fridge having issues lol

Quick service right to the house, they came out and found issue immediately.

I purchased a refrigerator a little over a year ago and unfortunately began having issues with the ice machine. Of course theres never good timing for unexpected expenses. Thankfully with this protection I was able to get it repaired free of charge. Definitely recommend for a piece of mind when making bigger purchases.

While the protection is worth the expense, if you have a Total Tech account, you get an even better deal. For a brand new item over $200, I always go for the protection plan. Best Buy has always been responsive when I have encountered any unexpected problems.

The technicians delivered and mounted my refrigerator and provided me with the necessary operating instructions and filter usage

Comforting to know this will take care of any ussues

I’m glad I purchased the membership, Geek Squad has helped me out so much.

Bought the refrigerator as a gift for my mother. Very spacious for its size. The all black exteroir is shiney and easy to clean. Overall, the refrigerator looks and works great!

I purchased the Geek squad protection plan cause three years ago I had brought a Lg refrigerator and it was a piece of crap and my Geek squad protection plan had save me thousands of dollars. So that's why I had purchased the Geek squad protection plan again

Always recommend the warranty! Yes, most products come with their own but for those you generally have to work back and forth with the manufacturer, this is a pain. With the Geek Squad you can go directly into the store!

Going great and kids love to draw on it. Screen is good. Water filter needs quick replacements. Else all good.

Just by the protection, you cannot beat the fact that they will exchange it for a new product if they cannot fix it.... I use to never buy it then few years ago i tried it out and will not put it on almost everything i buy.