Customer Ratings & Reviews

So far so good. Have not had any issues with our new appliance, but feel great knowing that we have the Geek Squad ready to come out an help as needed.

I Appreciate the Produce that we recieved and am so far very pleased with the products Progress and service. This will be Updated at a later Date. So Far So Good!

Easy pickup and a great value for a freezer. The fact that they replace food if it breaks is a real plus.

I have had great luck with Geek Squad any issues I have had they always resolved. I was skeptical as usually you get screwed on warranty buys however I would buy this one every time

I picked up at store and installed it myself. Did not use Geek Squad.

I just recently purchased an entire kitchen suite. When I first purchased my appliances I did not purchase the protection plan. I just recently went back to the store and purchased the plan for the fridge only. I feel like I can sleep better knowing that my purchase is protected. Happy that I made this choice.

always a good idea to get the extended warrenty for appliance

I purchased refrigerator that was delivered Jan 4th. I woke you this morning to what I thought was the lawn man outside my window. To my unpleasant surprise, it was my $2699 Samsung refrigerator sounding like a mower. I called Best Buy and was informed that even with the $299 Geek Squad protection plan it's nothing they could do because the first year everything is covered by the manufacturer. My protection plan started on the day of delivery which means for the first year my Geek Squad protection plan is for nothing. For all of my other appliances Geek Squad has been 100% on point, for the fridge not so much.

An excellent product, silent and does not take up much space, I recommend it 100%

Removed all the packing and took with them and installed my new purchase and explained it's operating instructions.

Geek squad is always a great idea. We haven’t had to use them yet but glad I have it if needed for a great price.

They did really great job on fixing, they were so much helpful replacing old to new

I can't really say on this particular purchase because they forgot to put our refrigerator on the truck! We'd been waiting about 7-8 weeks and had been living out of an ice chest for 3. Needless to say, we bought a much nicer refrigerator from a different store.

so far so good, thankfully I Have not had to partake in this yet

I haven’t had any issues with my purchase but if the delivery and hauling away are any signs of what to expect then I am doomed

Geek Squad standard protection is a must have. I haven’t had to use it yet with my new ‘ ‘fridge, but the professionalism and expertise with other purchases make me want to recommend the Geek Squad.

They delivered and hooked up my refrigerator beautifully, left no mess and took all of the packaging with them

I recommend purchasing the Geek Squad service with any electronic products because all of these items have electronic components and setup that their expertise can assist with getting things up and rolling.

Excellent company good service fast resolution, recommended

After several unsuccessful trips from an "expert" refrigerator repair service with no fix and $$$ food ruined $$$, I ended up buying a new GE from Best Buy and did not hesitate to buy the 5-Year Geek Squad Protection Plan!!! In addition to great coverage for the refrigerator, it gives up to $200 for ruined food. No stress. Amen!!!