Customer Ratings & Reviews

The Geek Squad protection plan seemed like a more affordable option than the TotalTech yearly plan. I haven't had anything break or need to be replaced but believe this will be a better value.

I just love Best Buy's Geek Squad Protection Plan. I never have a hassle when needing to return something. I don't even have to have the receipt. They just look-up my phone number and find everything they need.

Geek Squad is,where its at. Guys are professional and trustworthy.

This is a great product I should have bought the 13cu ft but this still is amazing.

This is a great purchase, it saves you money when you buy extended warranty plans, get your freebies as far as things being removed from the house that they would normally charge you for and all the tech support you would ever need. It is a must buy!

I could not function without Geek Squad support. I have had their service for years and call on their help fairly often. Their ability to remote in and fix whatever is happening is priceless. Rarely have to take computer to store for service.

I think is good to have warranty just incase the refrigerator will fail & its gives you peace of mind that you are protected

I have not used this yet but I wish I had since the dispenser on the refrigerator is not functioning properly since delivery

Soon after my freezer was delivered and turned on one of the shelves shattered. I called the Geek Squad and they they arranged for a replacement to be sent out a couple days later. Everyone was so nice and I am happy with my purchase.

Got the protection just to be on the safe side. Very nice to speak with when delivered

Haven't had to use it yet, but I've used it in the past on other products and the protection has been good to me.

Excellent freezer firmy family. I like the controls being on the outside. Set up was easy since the delivery guys unboxed it and took the boxe with them. All i had to do was add the handle and plug it .

Purchased this when we bought our refrigerator about a year ago. So far, we have not had to use it.

The people have been very helpful when calling for assistance. The hold time can be a little long if you get transferred and some of the questions are repetitive, but overall it is a good value.

I always buy the protection plan. I have learned now though that you generally need to call the manufacturer the first year since Best Buy cannot help you if there is still a manufacturer’s warranty.

We purchased a protection plan. We do that every time we purchase an appliance because this is going to a rental house. If the tenant has a problem, they can call the Geek Squad and get it taken care of.

The time spent quality time putting up my TV they were excellent performing performers. I love the gate

Always get the warranty just in case. You never know.

we connected our waterline right away, did not need the service people to help because it was so easy

It's worth the investment. Never know if something breaks.