Customer Ratings & Reviews

Seamless and a good deal. Can’t go wrong with the Geek Guys.

The installer team of two were amazing. They were very careful of our home, wall corners, doors etc. They were knowledgeable of the hook up and operation of our refridgerator,

I purchased geek squad for protecting my new purchase

I bought this when I bought my new refrigerator to ensure it being replaced/repaired if needed. I don't understand however, why I keep getting offers to purchase it again--as supposedly it's warrantee will expire shortly.

it s great service in BB . i am happy with a GEEK SQUAD service. i d recommend it to everyone. happy

Replaced fridge when warehouse sent wrong fridge by mistake and offered me a gift card for the inconvenience.

Great to have this peace of mind for the expensive appliance. Hope to never have to redeem. Great option, though!

Easy to setup a Service Request in case something breaks down.

I always trust Geek Squad to provide the best service.

Haven’t needed it so far. Fingers crossed! When I read the fine print of the offer and that it what is useful toward, I was convinced to go ahead and purchase it. I feel like it will be a good value over time if a repair is needed. Also, it covers maintenance items.

Geek Squad to the rescue! Warranties shouldn’t be a necessity, but in todays ever changing product line, they are a must!

It’s good to have extra warranty specially in big electronics.

A must buy for big ticket purchases. Highly recommend because Best Buy honors when warranted

Great people. Excellent services. On time. Will recommend to get protection plan

I had a S____ Refrigerator years ago with the BB extended warranty. The team came out so often BB bought it back and I purchased a LG refrigerator from BB again with an extended warranty with the buy back.

When I bought a 3-year plan, I wasn't sure that it was worth the price. After facing a series of computer and cell phone-related problems, the Geek Squad has proved worth the money.

Guy do a awesome job considering some of the cheap products made now days. They've always been good to us. They honor their warranty!

Very good value. I like the fact that not only is my freezer covered by the geek squad plan but also the food in the freezer is covered as well. This was an important factor in my purchasing this product. I also like the reputation that the geek squad has for resolving customer issues.

Always always always purchase the geek squad extended warranty. The way products are made these days this is the best way to go. And it hardly cost anything per year. Well worth the investment!

Best Buy in my opinion has excellent services. The employees are well trained.