Customer Ratings & Reviews

I love the geek squad protection. The will take as long as necessary to get everything just right and explain ahead of time what they are goung to do so no surprises

I compared several protection plans. This one beats HHGregg and Lowe's by miles. Sears is beyond expensive. This plan made the final decision for my place of purchase, because it was better and cheaper. Everyone is willing to match prices, but the protection plan is not something anyone can match.

This is a great added protection to your purchase. I have had to take advantage of this when my product stopped working and Best Buy is great to work with and loads of communications along the way.

For now just 4 stars since I haven't use it yet. I will do another review once I used it.

Looks like great coverage, but have not used it for a claim, so I do not have detailed feedback yet. Found it desirable for high ticket items, just in case.

I’m so confused. I bought an Insignia refrigerator in Oct 2020. The freezer fan is starting to get super noisy. I’m so disappointed. I have the Geek Squad plan but when I called they said I have to come into the store to set up an exchange. They transferred me over to Insignia. Insignia said I need a GSS number? I was on hold for over 30 min. I just want my fridge fixed. I love it otherwise. So frustrated.

The guys came in, inspected the item, order the part, came back, and install it. The refrigerator's drawer is working with no problem. They are fast and professional

Glad I bought the Geek Squad extended protection. The Refrigerator only has a one year warranty, so I wanted the added coverage and local repair service.

I purchased this in case I need it. The plan will cover any issues that I am worried about in the future. I normally dont buy warranties but this one is perfect

Customer support is very good and they solved my problem

Customer support is very good and they solved my problem

Best buy gave me a great deal on the fridge warranty! Thank you Best buy!

Great appliance, I recommend it 100%. beautiful and very functional

I always buy the extended warranty on refrigerators. The last refrigerator had to be repaired several times. It is worth the money to pay upfront for the expected repairs.

I will always purchase a service protection plan for my new appliances! It is well worth the money and keeps me from worrying after that first year has gone by. I priced out service plans and Best Buy offers the same amount of time, same service for less money. Again it is well worth the money!

Plenty of space inside the fridge. Freezer is large and easy to open. Water dispenser is slim and works great

We purchased this additional coverage so believe it will cover whatever repairs we need , if any!

We purchased this because the appliances are very important to maintenance and keep running, Best Buy is a trust company.

They always provide outstanding support and service anytime I have a product issue. I would highly recommend spending the extra money to purchase one of these plans. It's better to have the peace of mind.

Geek plans rule. We always get them on expensive items. Well worth it