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Customer reviews

Rating 4.5 out of 5 stars with 4608 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 4,608 reviews
  • Rated 5 out of 5 stars

    Extra coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I ever need it ,it is worth paying for it which was not a bad price for 3 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 year Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always get extra coverage on expensive appliances. This has always worked out for us when an appliance goes out after a couple of years for some reason.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t like that we don’t get the amount of the protection back but still a good deal to get what you paid for item back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for my son and Daughter in law. They love it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Product Protection Plan is great! You never know when you'll need it or if Geek Squad will be needed to repair/fix any issue. I always get the plans for my purchases as extra protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad knows there stuff polite took little time diagnosing the problem

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Service is far from acceptable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My item was delivered and left in the middle of my kitchen. I did not realize that there was a check box somewhere that indicated i wanted the delivery person to put the fridge in place and remove the packaging. Service has been a nightmare. I understand that we are all short-staffed, but waiting 2 weeks to get an appointment then another 2 weeks for the part to be replaced it ridiculous.

    No, I would not recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Peace of mind

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always a great idea to insure that your items arr protected by geek squad I always get protection great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad did it!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents brought in my refrigerator and set it up. Ready to make ice and keep the food nice and cool. Great job done by the GEEK SQUAD!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best buy installed my new fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your delivery guys were polite, kept me informed whelile they were doing things, everything 5 stsr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra peaceof ind.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably never happen, but just in case it breaks down two days after the manufacturer's warranty expires.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed our fridge quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had to use it and feel the Geek Squad will provide excellent service if needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t needed to use it. Hopefully we won’t have any problems in the future with the appliance.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Repairing HP Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad in the Norman, Oklahoma are very professional, presents products in a way you can understand, very helpful and courteous ‼️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-year Standard Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We recommend the 3 year warranty with the refrigerator purchase. We had an issue with the freezer and it was nice to have under warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Warranty (Upright Freezer)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far have not had to use the warranty, which I am perfectly fine with of course. Nice piece of mind if we do in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Xxl capacity

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The usage area is very wide. It holds all the food and drinks. The cold water and ice machine works very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad set up my new fridge quickly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agents removed my old appliance quickly and efficiently. The new one was put in place and hooked up very quickly. I got a quick tutorial on my appliance’s functions and a manual for further information.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, I recommend it 100%. beautiful and very functional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are my best buy ..best choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are trustworthy people ..they are very professional when we speak about handling all products issues

    I would recommend this to a friend