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Customer reviews

Rating 4.5 out of 5 stars with 4608 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 65 Showing 1,281-1,300 of 4,608 reviews
  • Rated 5 out of 5 stars

    Return

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you for a hassle free transaction! Excellent customer service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big upgrade from my last refrigerator. More spacious, works great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hopefully the time will not come to use this but it was priced at a fair price. I like that the team from the store will answer service calls instead of a third party.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Extended Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Because of the expense of the refrigerator and the fact that it was a built in unit I felt it was prudent to purchase Best Buy's extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great plan for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable plan. My freezer is new so I can't give a review on the ease of use as of yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad warranty is worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel the extended geek squad warranty is a good value. I hope I don’t have to use it but I’m happy I have it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection for a questionable appliance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Due to space limitations, we purchased a Samsung refrigerator that had multiple negative reviews on a variety of websites. However, it was the best option for the size. We know we will have problems with it and in these cases, a Best Buy warranty is a must.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed software into our laptops.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad has always been attentive to our needs when it came to electronics. They were very professional and explained everything to us in regards to our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Dont be left out to dry, protect our purchases;

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad protection plan gives me peace of mind. Ive had to use it in the past when my tv went out. and they took care of everything, made it very easy for me to get a replacement

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad to have the extended protection. I've only had to use the Services on laptops. Haven't had to use it on appliances but glad to have the option to purchase the protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime there is an issue it’s always good to have purchased a warranty. I haven’t needed it but I’m glad I purchased it. Anything man made can brake.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got 3 years protection for my refrigerator which I used once already and they completely exchanged the refrigerator.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Sarah. Thanks for sharing this with us! I'm so glad to hear you had an awesome experience. We love hearing stories like this. If you ever have any questions or need anything, please let us know!

  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am glad i bought this because i bought a new house and needed to buy alot of appliances. this also includes getting a tv mounted for free if bought through best buy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad is the way

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this coverage is a must do not miss out on protecting your devices!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent custumer services

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product it came as advertice thank you all for your sevice and great attitude

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice side by side

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Friendly delivery! Nice side by side refrigerator! Only wish the side racks were larger!

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Geek Squad protection rocks!

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad protection is a must! I get it for all of my large appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth getting it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, it is worth getting protected had issues in the pass and they don’t make it complicated but easy and fast to fix!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Security warranty purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use this yet, but feel more secure that I have purchased it! Worry free!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get this service with every purchase. I have used them in the past and it went smoothly

    I would recommend this to a friend