Customer Ratings & Reviews

It is a 50-50 tossup when dealing with geek squad. Sometimes they are attentive and go above and beyond the call of duty while other times you’re sitting there for hours with no solution dealing with someone who really doesn’t know what they’re doing. It’s a 50-50.

In today's world of uncertainty BestBuy warranty gives you a peace of mind. Being local they are very responsive and feels more trustworthy.

My TV was installed with a greatest of care and everything was explained to me in detail. My freezer was delivered and installed with the same amount of care and concern.

Have not had to use the service.. hopefully never have too. Product is good

Ok so this is a great thing to have no matter what. It give you the extra protection you need. Best buys geeks are top of the line! They knowledge about the products are sensible to no one!

Easy to purchase warranty even within 60 days of buying product.

Excellent service, nice and helpful people.⭐️⭐️⭐️⭐️⭐️

Hope we do not need this extra warranty service but good to have in case

Just nice to know I have the protection plan. Why spend thousands of dollars and risk not getting an extended warranty. Also the price varies depending on the price of the item.

So far so good. Good tech support when needed. Hopefully they're able to assist me if and when my appliance falters,

Purchased a Whirlpool Refrigerator after a year of having the product, I began having difficulties. Having the Geek Squad Protection Plan, I was ultimately able to replace the product.

so far so good we don't have any chance to ask the service but good!

Love this fridge/freezer combo! We use it for our cake business and it has been a game changer

Excellent warranty service I recommend it to everyone if you’re purchasing any kind of products, they offer it

Would highly recommend purchasing protection. Geeks are always available and if a problem exists they will let you know and recommend the best option, whether to return or fix item.

Glad I got this coverage I need for my fridge, can’t go wrong with small extras that’ll help in the long run

I have not had to use the plan. But better safe than sorry. I did read reviews from people and they recommended as refrigerator had problems down the line.

Knock on wood haven’t needed to use geek squad yet. But it has been a peace of mind to know that we can get any problems fixed on site for at least the first the three years.

Geek’Squad has always went the extra mile for me, through all the problems I have ran into with dealing with Best’Buy staff in the stores, and problems in general.

It better to get warranty on high price ticket items because if you decide to cheap out it can come back to hurt your wallet it repaireds.