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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4608 reviews

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  • Value

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 74 Showing 1,461-1,480 of 4,608 reviews
  • Rated 5 out of 5 stars

    Warranty a must.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It better to get warranty on high price ticket items because if you decide to cheap out it can come back to hurt your wallet it repaireds.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope to never use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We signed up for the warranty and hope to never use it. We shopped around and Best Buy had the best service package for the best price. They actually use their own "Geek Squad" versus many others that contract out. Fingers crossed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dont know what i would do without geek squad and their awesome help

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great warranty, great install

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Will always go with geek squad. Great and knowledgeable crew. Great protection plans.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ecelent i lo e it have not had issues just defrosting

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance I guess

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I guess it’s pretty cool. Never needed it for a fridge. I use it on my Xbox controllers all the time. Basically just trade them in when worn out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Best Service and 100% professional.. A pleasure to deal with... easy from problem to total satisfaction. The Pinecrest Best Buy is the Best store in Miami...A++

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my book, it is well worth the money for the 5yr plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You better buy a warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A MUST- HAVE as Best Buy 1st delivered us the wrong fridge and then brought us 3 different fridges that did not work!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appliances do not last like they once did. I routinely buy these warranties now and have used them multiple times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and organized. We were able to get appointments right away to fix our appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the Geek Squad service many times for various things. I have always been satisfied with the professional service, knowledge and resolution of what I'm there for. I will always take advantage of the Geek Squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is great having this protection on my items! Worry no more!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ideal for New Appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had some trouble with my dryer, and had no idea what it was. Turns out it was a piece of clothing stuck, but luckily we had bought the protection plan to help in case we ever needed it. Saves on calling others to service appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Coverage Continues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We always feel better knowing that when the manufacturer's one year warranty expires, the protection continues. Haven't had to use for this item...yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wait and see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say much as I haven't had to use Geek Squad to help with anything so 5 stars for now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have a warranty on any appliance. Geek squad gives great support.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best deal you can buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this with my Samsung refrigerator and it came in handy when the refrigerator stopped cooling they gave me full credit and replaced it by letting me pick another one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer warranty good idea

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased to extended warranty plan on the freezer because the last freezer went out and over $200. of food had to be thrown out and it was covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GEEK SQUAD

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    LG - 27.1 cu ft Side by Side Refrigerator with Door in Door, Craft Ice, and Smart Wi-Fi - Stainless steel nice LOVE THE SERVICE

    I would recommend this to a friend