Ultimate Upgrade SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4608 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 4,608 reviews
  • Rated 5 out of 5 stars

    3 Year protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good deal on 3 year Geek protection plan. You never know when you might need a repairman and 3 years for no cost to you with this plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always get extra warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would ever buy anything without a extra warranty great investment for piece of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed both of my refrigerators!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My fridge was installed as ordered. The units were plugged in, plastic and packing materials removed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    AliceMarie

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was extremly helpful. I recieved prompt, courteous and useful service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy the protection plan

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get yourself protected! Clean and easy service and no worries to get back to normal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice and spacious five stars you got room for all your goodies

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we had extra warranty.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice maker was broken and didn't make ice anymore. Greek squad took care and replaced to new one with no extra cost.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    1 month since delivery of fridge. No problems so far. Bought Protection for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Extended 5year Geek Squad Protection

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a new French Door Samsung refrigerator, and decided that the 5 years extension was a fair price. I'm happy with the purchase and the peace of mind that goes with it. The salesperson was great, and very honest!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Relief

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome service to provide the customer at a very good value.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Piece of mind

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought geek extended warranty because of problems other people have had with refrigerators. Price was on sale so I spent the extra on coverage.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pressed into this purchase. Do not want. This is not a good deal

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Prompt, easy to talk to and help get things fixed . Thank you!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung fridge...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth the extra cost...guys were courteous, quick, professional and did any excellent job with unwrapping, installing and hooking up my new refridgerator!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is worth the money. I am not super tech savvy so this will be a great asset when I have any problems. They are going to come out next month to install all my purchases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchased five year geek squad warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased a three-year warranty instead of the five year warranty I went into the store and it was very easy to change geeks one warranties are the best in the game

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bettercfhat mfgrs warranty for short $$

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a $3k+ appliance and the BestBuy warranty is short bucks with better and longer coverage than the manufacturer. As with all warranties, I hope to never use it, but it's easier to work with BB than some manufacturers.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very satisfied! Fantastic coverage!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unlike many warranty programs, Best Buy provides great support and coverage for a great value. Either they repair it in the store fairly quickly or simply replace the item with no questions or hassling. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought the service plan customer service let me buy though it had been almost 60 days since purchased bought the kitchen aid refrigerator on an open box deal at $1050 discount of 2800. stole another at best buy lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greattttttt Product

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad protection plan is a great product to get on your new purchase. It had save me a couple of times. Or i would had to pay for a expensive bill.

    I would recommend this to a friend