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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4608 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 4,608 reviews
  • Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys were friendly and knowledgeable. Cleaned up behind themselves and was patient.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Coverage is good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s always smart to get coverage for your appliances

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel comfortable with the 5 years protection planning.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely necessary extended warranty protection for new refrigerator especially given that most large appliances get defective after a few years of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Essential Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely necessary extended warranty protection for new refrigerator especially given that most large appliances get defective after a few years of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance for my new fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the protection but have not needed to use it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Price - Good Insurance - No Hassle

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad replaced power supply board which did not fix original problem. Technician opted to replace tv under my warranty.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Amazing

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    Best Buy Employee
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I havent had a product like this and i love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy to use protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 5 year Geek Squad protection is great! If I have a question, I just call and they have an answer for me!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst appliance service EVER!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered and paid cash on 6.17.25 was told delivery fee. Because the store is like 20 miles from my home. Said will be delivered on 7.5.25 (ok, so we arent celebrating the 4th camping with the rest of family). Got home. Got a msg one of my items wont be available until 7.17.25. I got a text msg yesterday to make sure room for appliances on 7.5.25 del. Between 7a-7p and day beforethey send me smaller window. Got txt today to schedule del for /7.19.25. I called, got run around from an accent i couldnt really understand. Long story. No del til 7.19.25. (If it arrives then? They have my cash... and the store doesnt take phone calls anymore. They should refund my money and pay me since i have to go back to store for my $$$$.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m glad I purchased the extended warranty to cover any unexpected issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it..its does the job. Very easy to use and clean. Nice size gor storing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for appliances. My last fridge stopped working after a few years and I was able to get a big credit towards my new fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great portection and very knowledgeable Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection covers plenty and will save you a lot of money if something serious happens. Geek squad responds fast and is very knowledgeable about products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am always bought plans from Best Buy and I’ve used them many times set an a long run it it has saved us a lot of money when something does fail

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranties coverage purchased.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel that warraty purchase is worth investing. If something goes wrong there will be some repairs covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hope I don't ever end up needing this but it is nice to have the coverage if we have a problem. They also say they cover up to $300 of lost content if the refrigerator goes out during the five year warranty period.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy to have the extended warranty!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I purchased the warranty! It was not expensive to make sure it was covered if anything went wrong! Great price with the appliance package!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Support

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have really gotten great assistance on this protection for my electronic items Highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad helped me with my computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to call them twice regarding my computer and both times they helped cleared out stuff not needed and made the speed of my computer faster. Great Job Geek Squad.

    I would recommend this to a friend