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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4608 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 86 Showing 1,701-1,720 of 4,608 reviews
  • Rated 5 out of 5 stars

    Great service always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy always have good quality on their products and services

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad coverage for my Fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth having this service for the refrigerator. Gives us 3 year protection from any major repairs that may be needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had to use it yet. Hopefully won’t have too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad is super hero!!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    recommend these guys they are all super super good in what they are doing!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Performs perfectly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After a year, this refrigerator freezer has worked perfectly. No problems and functions beautifully.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    repaired ice maker numerous times!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and when they couldn't come out during the covid crisis they had another vender come out and hopefully i will get the reimbursement like they promised!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great delivery service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After many weeks of incorrect item orders my order was finally completed. I think your delivery team was absolutely spectacular. They were professional and courteous. A true delight to work with. Thx!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I break everything so it’s nice to be able to feel safe from my stuff breaking and being sol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivered asap

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad sent deliveryman to install my refrigerator and they did the job fast and were very professional thank you GS

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! We're really glad to hear this experience went well! We love hearing stories like this. If you have any questions or need anything, please let us know!

  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad. I’ve never had a issue with having my appliances fixed. Best thing you can buy to not worry about them breaking and being a costly expense

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Protection Plan. Best to be safe with extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great coverage plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We usually always purchase protection plans for high cost items. The cost was not too expensive and made us feel better knowing we had it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this service. They have been very helpful for what ever needed. They even came to the house and help set up our new TV & Surround sound system

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy the Greek squad protection, its very convenient and no need to worry if something broke down

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hope I never need it but it’s nice to have for peace of mind

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    This is a MUST have

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection plan is a MUST! It saved me $1000 from buying a new Tv

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not use the geek squad service for my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service guy did and great job! I would definitely recommend the geek squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly recommend purchasing a Geek Squad protection plan for an major appliance or electronics - Best Buy always has been able to assist us with any issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I truly recommend purchasing a Geek Squad protection plan for an major appliance or electronics - Best Buy always has been able to assist us with any issues.

    I would recommend this to a friend