Customer Ratings & Reviews

Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

Agents are always there to help with any issues or replacements. Really an excellent service. I always include this with my purchases at Best Buy.

Sadly have had some prior urchases fail but Geeksquad is easy to arrange repair and replacement more than once. Worth the money on an expensive purchase.

I’ve had to use my geek squad service, and must say I’m very pleased, and thankful I purchased it.

As I've said on these reviews about big purchases, warranties are a must-have. If you don't purchase, you end up paying a lot more for service!

I love the fact that I purchased this extra protection, the ice maker broke and I was able to get it fixed. The coronavirus added a hick up, but Ingot it done.

Very easy and affordable to add this great service to the purchase. Nice to have the backing of the Geek Squad on this appliance.

The tech guys installed my refrigerator professionally and neatly.

Excellent Service!!! No doubt about it. We had issues with Refrigerator and dryer, Geek Squad technicians fixed all these issues with no charge.

Great for protection on your purshases items and a peace of mind not worrying about paying out your pocket.

Best warranty you could possibly get. Any purchase i make at best buy, geek squad purchase is a must.

Had a minor repair needed. Scheduled on line. Repair person called to get the details and had the part needed delivered to the house before his arrival. Fixed the problem in no time. Pain Free!

I was given no hassle at all when I called. They were very helpful from the beginning and followed up with me afterwards to make sure I was satisfied.

Only had the refrigerator for 2 weeks and so far its absolutely awesome

They installed our fridge perfectly. They were professional and nice. Always recommend getting protection especially on big investments

At 10% of what we paid, it wasn't cheap, but it means a hassle free repair if anything goes wrong and hopefully the cost will only be for peace of mind and we won't have to test out the warranty.

Geek squad protection. hope not to need to use it.

Great deal on the protection plan. BestBuy has great service and now my Mom doesn’t have to worry...if something goes wrong BestBuy will fix it.

I did purchase the extended geek squad protection plan for my fridge. I honestly hope I never have to use it, but it gives me peace of mind to know I have it.

They told me they couldnt hook ip the waterline because it was an older configuration. They did move it in place for me. I ended up installing the plumbers tape and screwed in the water line. They did offer to return the service fee.