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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4608 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 4,608 reviews
  • Rated 5 out of 5 stars

    Install of Samsung Family Hub Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They did a professional job as expected. What is also appreciated is that they installed it in a timely manner as well as explained some of the features.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    75 inch TV

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did great job installing and mounting TV. I have had no problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good recommendations

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not needed them but good idea to have incase item breaks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    We shall see...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure. Have not had a need to use this service yet. But I decided to purchase it because of the cost of repairs for this appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEst service protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    NOthing more important than a best buy protection. YOu don't need to go through all the hazzle to contact local repair.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad did excellent work

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents delivered and set up my new appliances great job

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely need this. My LG refrigerator had a problem with the motor 2 years later. Geek Squad replaced it at no charge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery men were on time, worked efficiently, and cleaned up the packing supplies and took them away! 100 percent satisfied with this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    NO WORRIES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No issues but glad to have coverage just in case something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good guarantee for the refrigerator and different items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why not Insure?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy insurance for every electronic I purchase. When my 45" TV went a few months before the end of my 5 year warranty, I was able to replace it with a bigger brand new one, at no charge. What a deal!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty works great. Call to receive help and they help immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    geek squad protection is great when my computer decided to fail me they came through for me ,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Smart move

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Never leave the store without this warranty. Especially on big ticket items. Best Buy is hassle free when it comes to standing behind the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your devices!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great plan to add to your best buy devices. Protect yourself from having to spend thousands in repairs. 3 years of protection for a low price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is a Must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to utilize yet for refrigerator but in past when we purchased for other items we were happy with service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great item to have for peace of mind. Would recommend getting.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Added Protection Is Important

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always add the Geed Squad Protection on major items. Their service is great and I have peace of mind. Even new items sometimes need attention.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best service of services that you will get hands down

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good with a minor glitch that will hopefully be fi

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'll let you know after I call them out to fix the main door again. It doesn't stay open and will "drift" back to the closing position which causes a problem when I am trying to load or retrieve stuff. A quiet unit, much quieter than my previous Samsung (7 years old). Has great features like one of the two bottom drawers can be used as a fridge area (to chill wine) or can be a freezer, depending on how I want to program it.

    I would recommend this to a friend