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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4608 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 4,608 reviews
  • Rated 5 out of 5 stars

    New frog

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy set up and so far so good. A little smaller than our last one which is good bc more space for us

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Frozen and secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a must have one purchasing a freezer I’m sure

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product protection with Best Buy is inexpensive peace of mind, especially for larger ticket items. I have not had to use this one, but it's good to know it's there if needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator it is quite looks beautiful. Can hold anything you have room for inside super spacious. Wish the front was magnetized and no finger prints but that's minor nit picking

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Samsung refrigerator freezer door was bent and replace it.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not sure.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having the protection is nice but the process is pretty bad. Had my issue escalated. Notes were not taken properly. The WORST part was the service guys that they have a contract with.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thank you for taking time to share this with us. I'm sorry to hear about how this appointment went and the interaction you had. It's always frustrating when an appointment isn't up to standards. We would love to talk over what happened and any next steps that might be available to you. Please give us a call at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Called with issue was told the noise my fridge was making due to ice maker not hooked up . it's all good staff member told me to turnoff ice maker switch and all is quiet. Great service helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The services is the best in the world

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only thing I can think is how best the service is

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra coin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it, we had a minor issue and they replaced the fridge no questions asked. Will definitely be purchasing this for future items.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Glad we purchased it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wasn’t going to get, but at last minute to purchase it. Having problems with ice maker, will be fixed very soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worry-Free Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not had to use this protection due to the care free and problem free of this LG REFG. It offers a great peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased protection for my refrigerator. After setting it up, I ended up needing service, and every person I have talked to has been professional

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The appliances were installed in a very clean and professional manner.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must Get Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A must get especially when you purchase major appliances, we've had issues with our washer/dryer and it was fixed with no issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get it to protect my investment definitely on big purchases

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered warranty for future protection. I haven't used it yet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have and you know when you need it that it will be excellent customer service. If in doubt get the warranty.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    # 1

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great costumers service love the way they handle all the situations

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking product, and very useful in my kitchen, and very spacious with my 2 door freezer it's a lot of space for my stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love geek squad warranty, never had any issues, they always fix or replace in timely manner

    No, I would not recommend this to a friend