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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4593 reviews

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 139 Showing 2,761-2,780 of 4,593 reviews
  • Rated 5 out of 5 stars

    must-have

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents came, took away my damaged fridge, and installed a new one and explained everything. AWESOME

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying any expensive items it’s always a good idea to buy warranties on your products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new 5 year Geek Squad Protection is a good purchase. It covers me should a problem occur.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installation was quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad agent installed my 21.7inh freezer perfectly and neatly, no scratch nor dent.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad installed my TV and Sound system.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this service about a year ago and it has already paid for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Manager Helped a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The manager at Best Buy did a great job in helping me get problems solved.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service are good and will recommend to my family and friends.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geed Sqaud protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HI have taken the 5 year geek squad protection for the new items i have purchased from the bestbuy as their technical support is very good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good insurance to have piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased the 5-year Standard Geek Squad Protection to give us piece of mind. We haven't had to use it yet, and hopefully we never will!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t used the service but provides a peace of mind to have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was delivered to the house. Works like a charm. Delivery people did we great job. Thanks

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The performance of the fridge is excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buying a 5 years of wrantee for the Fridge, is buying the peace of mind for five years, especially when it's with Best Buy Geek Squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeking out!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with the geek squad! They always super helpful, and kind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have not used the service. Great that Best Buy offers 5 year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never hurts

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past I had always had bad luck with appliances breaking just after the warranty period. This adds peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gsp

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service ! Would highly recommend protections plans

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 4 out of 5 stars

    Extended warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this extended warranty for the Whirlpool refrigerator just purchased. The warranty is for piece of mind and at the price the decision was easy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Just what I wanted and Best Buy was able to deliver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Was so quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service. I recommend geek, And don't hesitate to add protection to your purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good backup

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good to have as a backup, haven't had to use it as of yet. Seems like a good value

    I would recommend this to a friend