Customer Ratings & Reviews
Customer reviews
Rating 4.5 out of 5 stars with 4598 reviews
(4,598 customer reviews)Rating by feature
- Value4.6
Rating 4.6 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.6
Rating 4.6 out of 5 stars
to a friend
Rated 5 out of 5 stars
Great service plan for your equipment
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good service a good option to protect your investment. I recommend it.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad protection is a must. They have always supported my needs.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great to have
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Recommend highly. Always good to have protection on your purchase.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Installed refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The installation guys had taken well care and very courteous and helpful
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Awesome!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s going to come in hand if anything happens to my deep freezer!
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Juice06
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Warranty is great and the geek squad were professional during conversation
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
GOOD ADDITION
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.THE WHIRLPOOL WARRANTY WAS KIND OF LIMITED SO $79.99 FOR 3 YEARS TO COVER EVERYTHING WAS WELL WORTH IT.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 1 out of 5 stars
Geek Squad
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I contacted the geek squad for assistance when I had an issue with the product. They were very difficult to get into contact with and ultimately when I did speak to someone they gave me the run around and basically told me to contact the manufacturer, which I did. I ended up having to pay for someone from LG to come to my house. It feels like the geek squad protection was useless.
This review is from 3-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Excellent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek Squad install my refrigerator good verbal communication and fast service
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Hi Alex. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!
Rated 5 out of 5 stars
The best service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is the best service of the store. I love this service. I recomended
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The service that comes with geek squad has always been extremely helpful
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad installed my washing machine quickly
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents Carried the my washing machine and installed in a very tight space
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
A1 level of service
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing service from Best Buy and my purchase. Would buy again from Best Buy.
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great price for peice of mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love the worry free expense,low cost warranty for peice of mind
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These guys are on time, professional and quick. Thank you
This review is from 3-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Worth the extra money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always get this for that added piece of mind in case something goes wrong
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Haven't use the warrenty yet but I feel this product is so fine I won't lie
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
warranty coverage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Don't usually get warranty coverage for new items but since this was a floor model it seemed like a good idea.
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friendRated 2 out of 5 stars
Long hold time and coverage issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a service visit on my new fridge so I started with Geek Squad. After a long hold time I was transferred to manufacturer. More hold time, during which I was able to request service through manufacturer's website. That went well. I have noticed that the 5-year Geek Squad service contract is actually only 4 years since the manufacturer does all service calls for the first year and the contract expires 5 years after the installation. This seems wrong.
This review is from 5-Year Standard Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
Geek
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Greatly to buy from bestbuy and all is about customer retention
This review is from 5-Year Standard Geek Squad Protection
I would recommend this to a friend
