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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4598 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 4,598 reviews
  • Rated 5 out of 5 stars

    Great service plan for your equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service a good option to protect your investment. I recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad protection is a must. They have always supported my needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Recommend highly. Always good to have protection on your purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The installation guys had taken well care and very courteous and helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s going to come in hand if anything happens to my deep freezer!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Juice06

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranty is great and the geek squad were professional during conversation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD ADDITION

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE WHIRLPOOL WARRANTY WAS KIND OF LIMITED SO $79.99 FOR 3 YEARS TO COVER EVERYTHING WAS WELL WORTH IT.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I contacted the geek squad for assistance when I had an issue with the product. They were very difficult to get into contact with and ultimately when I did speak to someone they gave me the run around and basically told me to contact the manufacturer, which I did. I ended up having to pay for someone from LG to come to my house. It feels like the geek squad protection was useless.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad install my refrigerator good verbal communication and fast service

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi Alex. Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    The best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is the best service of the store. I love this service. I recomended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The service that comes with geek squad has always been extremely helpful

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad installed my washing machine quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents Carried the my washing machine and installed in a very tight space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A1 level of service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing service from Best Buy and my purchase. Would buy again from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great price for peice of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the worry free expense,low cost warranty for peice of mind

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys are on time, professional and quick. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth the extra money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this for that added piece of mind in case something goes wrong

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't use the warrenty yet but I feel this product is so fine I won't lie

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranty coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't usually get warranty coverage for new items but since this was a floor model it seemed like a good idea.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Long hold time and coverage issue

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a service visit on my new fridge so I started with Geek Squad. After a long hold time I was transferred to manufacturer. More hold time, during which I was able to request service through manufacturer's website. That went well. I have noticed that the 5-year Geek Squad service contract is actually only 4 years since the manufacturer does all service calls for the first year and the contract expires 5 years after the installation. This seems wrong.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatly to buy from bestbuy and all is about customer retention

    I would recommend this to a friend