Customer Ratings & Reviews

The geek squad service is great but the only thing i didnt lik is the the gentleman who came out was not honest because we were suppose to get a refund and he put our refund towards a 5 year warranty on our refrigerator which we did not need necause we already purchased the geek squad protection.

having little problem trying to solve my problems by phone but everything fix with the Geek squad people in the store

So far so good no issues yet. But i hope when and if i do everything goes smoothly.

The delivery guys got the refrigerator in place with ease. No bumps or dings and brought it through a very tight opening without issues.

Spent a nice penny on this better protect it. CYA, be screwed it something major happened to it.

Absolutely love this refrigerator. Lots of space in the refrigerator and freezer.

fast and efficient. Came in and did a nice job installing and clearing all debris after.

Best, and most beautiful refrigerator ever made. I love, love, love it. One of my favorite purchases I’ve made.

I live the 3 doors and its very spacious. Water and ice dispenser was a plus.

Very good item for the money. Works well. Does what it needs to.

Great customer service and help loading my product!

The guys are great and knowledgeable. Very professional too!

It’s well worth it and always get this coverage on any appliance or electronic items we purchase at Best Buy.

Anytime you can get extended coverage you hope you don’t need it but you have that piece of mind that should something go wrong, you have help that knows what they are doing. I’ve used them in the past and they have been life savers. Highly recommend spending the little extra money so you sleep at night worry free as we all know anything can and will go wrong these days completely out of our control.

Called Geek Squad the day of my delivery because the refrigerator began making loud noises. Geek squad helped me connect with the people who could assist me. Long story short, Best Buy replaced my refrigerator within the 10 day return window and all has been good for 7 weeks:-)

Everyone needs a favorite store. Best Buy is ours. We have bought multiple appliances and electronics from Best Buy and have experienced a high level of expertise in dealing with the few issues we have faced. When it is broken, they know how to fix it and they do it fast.

Great warranty coverage that i can count on all tbe time from best byy

This has served us well. The kids love the Family Hub functionality. They have gathered around this to design Mother's and Father's Day cards for us. It is a refrigerator for us as parents and it is a fun center for the kids.

Samsung makes a great product but anything can happen like line surge, early part failure etc... So we always buy the protection plan,

Great product! The service delivery was great on time, setup within 20 minutes and provided instructions about the refrigerator. Scheduling was easy!