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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4589 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 4,589 reviews
  • Rated 3 out of 5 stars

    Extend Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s great to have an extend warranty for a piece of mind. The only two things I didn’t like about the warranty is, a three year warranty runs concurrently with the manufacturer warranty which means you pay for 3 years but actually get two years. The other thing is if you have an issue within that first year Geek Squad will directly to contact the manufacturer. That’s crazy, my thoughts are why am I paying you?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    geek quad installed my refrigerador

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service ! we are very thankfully about the service from geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This protection includes coverage for lost food, which our home warranty did not cover.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, I have Always gotten the geek squad and protection service on all my items I have purchased at Best Buy have nothing but the best things to say about it every time I’ve had an issue they’ve always fix it immediately and to my perfect satisfaction my recommendations is always Get their warranty as well as your geek squad

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad on call

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In addition to the manufacturer warranty, this is worth it! Saves you the worry (and money) should something happen to your appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not worth the risk of not adding on an extended warranty. Too early to tell if it is a quality service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought a refrigerator and it was leaking after install.I called Geeksquad And made appointment but had to wait 2 weeks. I thought it should have been faster. They came out day of appointments and fixed fridge real quick. Very happy with the repair job that they did.i would recommend Geeksquad but they should hire more employees to cut down on the wait time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fast and secure delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The guys get in the fridge without no issue very kind professionals 5 star to the team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew installed my fridge and I just love it. I purchased the 3 year warranty just in case there was an issue.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EXTENDED WARRANTY

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When buying appliances it is recommended to buy an extended warranty on the product especially when you are putting the appliances into rental units. Renter are usually P IGs and don't care about using an appliances that they do not own. Just a thought

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extra protection is always a plus.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the extra 3 year plan. You can never have to much protection. My mind is at ease because now i have 5 years altogether. This refrigerator has 3 drawer compartments with water, ice machine ,plus a water diffuser that fills automatically. With any electronics always be protected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Keeping things Cool!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Appreciate the Produce that we recieved and am so far very pleased with the products Progress and service. This will be Updated at a later Date. So Far So Good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Samsung Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've purchased many refrigerators for my home and properties but this one beats them all. With 4 different ice options to the size, its amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I dont know about the geeksquad service.i have other stuff of geeksquad service is good fast action

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    wouldnt go with out it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is great ! why would'nt you get this for your purchases. We ve used it 2x on particular products and Best Buy was amazing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Comforting

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comforting to know this will take care of any ussues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was able to purchase after leaving the store. A great no pressure way to handle this, given about two months to decide and i wanted the extra reassurance with my appliances. Money well spent and geek squad is the best with service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Installed refrigerator quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed refrigerator in less then 30 minutes explained all the options were very professional and friendly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth the Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this extended warranty for peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection plan. Thankfully we have not had to use it after 1 year so far.

    I would recommend this to a friend