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Customer reviews

Rating 4.5 out of 5 stars with 4589 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 4,589 reviews
  • Rated 5 out of 5 stars

    Tech

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This service is great & I recommend it HIGHLY to anyone to get if possible. It pays for itself without a doubt. I appreciate the hard work of the technicians and they are always pleasant and courteous.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A necessary investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cannot really detail how an extended warranty is as far as quality? However it’s best to have one when making an expensive appliance purchase then not having one if performance of the appliances go bad.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased many TV's and Appliances from Best Buy and always add the Geek Squad protection for total piece of mind. The team at the Deptford Best Buy has always done a terriffic job from beginning to end.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    must have for big purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always gotta get the geek squad protection. they are really great about returning damaged products and it's a very simple process if you ever have to return anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Satisfied customer will definitely recommend to others

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fantastic warranty, hopefully won't need it this t

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely purchased after my Kitchenaid died when only 5 years-old.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did good on installation of Refrigerator and install ice maker

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Retiring confidently because of this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have put out of our mind the need to worry about repairing our fridge for the next 5 years. In the past, we needed the purchased warranty and had excellent response and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They were excellent in taking care of all the a mistake, that a new sale rep made in the store. Even gave a discount on my purchase. I was very impressed with the customer care.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad installed my refrigerator quickly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad installed my new refrigerator after taking out the old one. They were very efficient in their work and explained me all features of the new refrigerator.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We always love to hear about a job well done. It was a pleasure to help you out and we look forward to seeing you again!

  • Rated 5 out of 5 stars

    Great install and haul-away

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge was delivered and installed quickly and efficiently.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend this for all big purchaes

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had issue with my Samsung fridge in past. They came out and explained issue with ice maker, brought a new kit for installation, and worked great. I bought the same Geek Squad protection for my new LG fridge at new home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of all

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great product and price such a life saver now every food and produces last

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Took care of me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got this service. My fridge needed to be replaced because it had a problem and they worked it out smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great place

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are always very helpful and very patience with you while you are trying to figure out what is right for you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection is essential for appliances

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Peace of mind is priceless and when an appliance fails you want trusted experts to make repairs with no worries about the quality of their training and their ability to make the repairs in the proper way with the correct factory parts. I wish they were available for car repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It replaced the fridge as promised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is awesome. It replaced my fridge without dents

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought the 5 Yr. Standard Geek Squad Protection for our new Samsung refrigerator hoping that we'll never need to use it. The cost for it is very reasonable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good protection plan!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase Best Buy's GSP on "high ticket items" and my experience with them have always been good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace Of Mind For My Equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They practically rebuilt my washer and now it runs like new. They came back a couple of times because of parts shortages but they were persistant. Very professional.

    I would recommend this to a friend