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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 4589 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 4,589 reviews
  • Rated 4 out of 5 stars

    Geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a French door refrigerator & was glad I had 14 days to buy the geek protection. I decided an extra $129 for 3 years was worth the peace of mind that I could call in case anything goes wrong. Hopefully I won’t need it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    definitely necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this is a necessary item. My prior fridge had a lot of issues with its ice maker and without this service i would have had a lot of troubles. In the end they refunded me my money to buy a new fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Filter is very easy to use ,only with simple instructions was placed it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hoping we never need to use this but seemed like a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, I have peace of mind! Fortunately, I haven't had to utilize this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best fridge ever !

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like that this fridge has the option for ice plus. The way the fridge runs is so smooth !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have worked with Geek Squad before and it has always been a pleasant experience, so to me purchasing this was a no brainer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad was helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad has been very good about helping us out with a fridge that was a lemon and replacing it with a different one that was in stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geeks are Groovy!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Geek Squad! They are always so friendly and patient. Besides that they all have a wealth of knowledge about a wide variety of products. If they don’t know they will defer to someone who does.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was delivered on-time and installed effectively. The service people went out of their way in helping me to disconnect the old refrigerator's water line to the ice cube maker.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s nice to have this guarantee. And when I have needed to use it, they always take care of me and my product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A Must Have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent and professional service. Friendly staff. This is a great service , thank you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greek squad is definitely worth it. They have always been there whenever needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased the warranty for peace of mind. I haven't had to use it yet, and hope not to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Programs worth Every Penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I buy the protection/replacement programs for everything I buy. Well worth the investment. Better than having to pay for a whole new one if it breaks and the prices for the protection are very reasonable!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek Squad Fix My Frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was able to figure out what was wrong with my fridge and replace it with no cost to me.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad service is the best. I called I received an immediate response they solved my problems very quickly. Also any additional cost to get the geek squad service when purchasing is well worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always buy protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy protection since appliances always run into issues. Geek squad protection has saved me many times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    3-year protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is always a good idea to get protection coverage on your products. Well worth the price. Have not needed to use it yet, but if I need to, it will be in place.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again.

  • Rated 5 out of 5 stars

    The delivery and installation on my television set

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The delivery and installation on my television set was made very simple and easy. I would recommend the geek squad for anyone who is purchasing a new product from Best Buy.

    I would recommend this to a friend