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Customer reviews

Rating 4.5 out of 5 stars with 4590 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

91%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 4,590 reviews
  • Rated 5 out of 5 stars

    Service warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to have a warranty on any appliance. Geek squad gives great support.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    at ease

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i like the fact i purchased the extra3 year protection ,Cause im the type that when i purchase big ticket i always get a lemon so at least ill be fully protected for 3 years on parts @ labor.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Peace of mind tech support.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Good tech support when needed. Hopefully they're able to assist me if and when my appliance falters,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Space!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the perfect purchase allowing space and functionality together as one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding service team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek-squad Replacement in or service is a must have for anyone who purchases any type of electronica equipment. The professional Attention to detail goes above and beyond.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repairs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and organized. We were able to get appointments right away to fix our appliance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Added protection but Hope to not use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only got this because it was the maximum year amount that could be purchased for the refrigerator. Not sure why it was limited to 3 yrs. Have not tried service yet but I hope to never use it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wait and see

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't say much as I haven't had to use Geek Squad to help with anything so 5 stars for now.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great piece of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got the extended warranty protection and am happy I did. The price is affordable and I know it'll cover what I need it to cover. I've had good experience with Geek squad in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent warranty service I recommend it to everyone if you’re purchasing any kind of products, they offer it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Uff ! Greatness

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I got this coverage I need for my fridge, can’t go wrong with small extras that’ll help in the long run

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t used the warranty but so far I’m happy with the services that I’ve received.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got the extended warranty on our 2 refrigerators because the ice makers always seems to go out before the refrigerator. We have learned this through years of experience. It pays for itself.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item. Work well. Needed a pat and Best Buy replace it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I would recommend for refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would always recommend geek squad on my refrigerator in case anything were to go wrong. Being a sing mom. I don't have time to be fixing things. I like making the one phone call. And they are on the way to fix what ever goes wrong.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Go Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In today's world of uncertainty BestBuy warranty gives you a peace of mind. Being local they are very responsive and feels more trustworthy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appliances do not last like they once did. I routinely buy these warranties now and have used them multiple times.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection is a must

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly, even high-quality major appliances are not built to last like they used to. The geek squad protection plan is worth every penny.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Best service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Buy it for all items purchased from Best buy. Wonderful after sale service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    50-50 toss up service geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a 50-50 tossup when dealing with geek squad. Sometimes they are attentive and go above and beyond the call of duty while other times you’re sitting there for hours with no solution dealing with someone who really doesn’t know what they’re doing. It’s a 50-50.

    I would recommend this to a friend